What you'll be doing
Coordinate and process seafreight shipments import and export, ensuring timely delivery and compliance with all relevant regulations
Prepare and process all necessary documentation, including commercial invoices, packing lists, and bills of lading
Liaise with shipping lines, and other logistics providers to get quotations
Provide exceptional customer service and act as the primary point of contact for clients
Identify opportunities for process improvements and cost savings
Maintain accurate records and provide detailed reports on shipment status and performance
Able to assist in airfreight import and export operations
What we're looking for
2-3 years of experience in a similar logistics or freight forwarding role and able to use sysfreight
Strong knowledge of either seafreight and airfreight processes, documentation, and regulations
Excellent communication and customer service skills, with the ability to liaise with clients and shipping partners
Strong problem-solving and decision-making abilities
Proficient in using logistics management software and Microsoft Office applications
A team player with a positive attitude and a willingness to learn