Full Time Medical Transcriber Jobs, Salary up to MYR 2,500 in HEALTHCARE CONSULTANT ASIA SDN BHD Federal Territory - Maukerja

The Medical Transcribers (MT) is responsible for the accurate preparation, transcription, formatting and administrative quality checking of medical reports and case summaries in accordance with the Medical Affairs workflow. The MT reviews source documents, prepares diagnostic referral documentation based on clinical instructions, identifies discrepancies for escalation to the Medical Liaison Officer (MLO), and supports timely, complete and confidential case documentation.

Medical Report Preparation & Transcription

• Review all source medical documents thoroughly before commencing transcription or report preparation.
• Accurately transcribe and prepare specialist medical reports, ensuring clinical findings, diagnoses, expert opinions, treatment recommendations and relevant information are captured from the source documents.
• Prepare concise and accurate case summaries that reflect key medical findings and conclusions.
• Check reports for completeness, clarity, consistency, medical terminology, grammar, formatting and document integrity.
• Identify discrepancies, omissions, ambiguities or inconsistencies between the report and source documents and escalate clinical matters to the MLO / relevant specialist.

2. Diagnostic Referral Documentation

• Prepare diagnostic imaging / X-ray referral documentation based on the instructions of the MLO or relevant specialist.
• Verify patient details, injury site, laterality, clinical indication and required imaging information before submission.
• Ensure referral documentation is complete and submitted within the required workflow timeline.
• Do not independently determine clinical appropriateness or make medical referral decisions; escalate unclear clinical requirements to the MLO.

3. Clinical Support & Patient Safety

• Support specialists during examinations or case-related activities as assigned and in accordance with Company procedures.
• Ensure relevant medical records, reports and imaging are available when required.
• Protect patient dignity, privacy and confidentiality at all times.
• Immediately escalate any issue that may affect patient safety, report accuracy or case handling.

4. Workflow Coordination & Follow-up

• Work closely with MLOs, Operations and other relevant teams to ensure reports and supporting documents move through the workflow without unnecessary delay.
• Monitor pending reports, amendments and clarifications relevant to assigned work and escalate overdue or unresolved matters.
• Respond to official work communications in accordance with the Company's communication standards.
• Support the transition of report records from email-based processing to the Hexa Portal or other approved systems as implemented.

5. Quality, Compliance & Continuous Improvement

• Comply with the Medical Affairs SOP, approved templates, reporting standards and document-control requirements.
• Support QA/QC activities and internal audits by maintaining complete and traceable records.
• Record or report recurring errors and support corrective actions and process improvements.
• Use only approved Company systems and communication channels for official work.
• Maintain strict confidentiality of patient data, medical records, legal documents and Company information.

6. Professionalism & Teamwork

• Demonstrate ownership, accountability, attention to detail and professional conduct for all assigned cases.
• Communicate clearly and respectfully with MLOs, specialists, Operations, legal firms, hospitals and other relevant stakeholders within the scope of the role.
• Maintain a collaborative working environment and escalate issues promptly rather than allowing cases to remain unresolved.
• Perform other duties as assigned by management.

Job Type: Full-time

Pay: From RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Education:

• Bachelor's (Required)

Work Location: In person