Internship For Insurance Associate Jobs, Salary up to MYR 800 in SYNERGY LIVING GROUP (SLG) Perak - Maukerja

High school diploma or equivalent (SPM/'O' Level) is required for this internship position.

No prior experience in the insurance industry is necessary, as comprehensive training will be provided.

Demonstrated strong customer service skills, with the ability to assist clients professionally and empathetically.

Willingness to learn and assist with sales support functions, including client inquiries and documentation.

Ability to accurately perform data entry tasks and maintain organized records.

Excellent verbal and written communication skills in both English and Mandarin are essential for interacting with a diverse clientele.

Basic problem-solving skills to address customer queries and operational challenges.

Must be able to commit to an onsite internship at our Ipoh, Perak office.

Assist customers with inquiries regarding insurance policies, providing clear and accurate information about coverage, benefits, and terms.

Support the sales team by preparing policy documents, processing applications, and ensuring all required information is collected and verified.

Handle policy administration tasks, including updates, renewals, and cancellations, maintaining accurate records in the system.

Provide initial support for claims processing by gathering necessary documentation, verifying policy details, and liaising with claimants.

Perform data entry tasks with a high degree of accuracy, updating customer information, policy details, and claim statuses in the company's database.

Communicate effectively with clients, colleagues, and other stakeholders via phone, email, and in person, maintaining a professional and helpful demeanor.

Identify and resolve customer issues and concerns promptly and efficiently, escalating complex problems to senior staff when necessary.

Collaborate with team members to achieve departmental goals and contribute to a positive and productive work environment.