Full Time Operations Coordinator Jobs, Salary up to MYR 4,300 in Iroom Living WP Kuala Lumpur - Maukerja

• Minimum 2–3 years of working experience in property management, building maintenance, Airbnb / homestay operations, renovation, facilities management, or a related field.

• Previous experience in supervising technicians, maintenance workers, contractors, or an operations team is preferred.

• Basic practical knowledge of electrical, plumbing, air-conditioning, furniture, appliances, painting, locks and general property repairs.

• Able to understand a maintenance issue and decide the priority, suitable technician, required materials and next action.

• Strong in daily job planning, manpower allocation, job tracking and follow-up.

• Able to manage multiple maintenance cases simultaneously without losing track of outstanding jobs.

• Strong problem-solving and ownership mindset — able to recommend solutions instead of only reporting problems.

• Able to communicate and coordinate effectively with technicians, contractors, cleaners, internal departments and management.

• Comfortable with site visits and physical property inspections when required.

• Basic computer skills, including Microsoft Excel / Google Sheets and WhatsApp for job tracking and reporting.

• Able to work in a fast-paced Airbnb / short-stay property management environment, where urgent maintenance issues may require quick decisions.

• Good command of English and Bahasa Malaysia; ability to communicate in Mandarin is an added advantage.

• Possess own transport and able to travel between managed properties when required.

• Responsible, organised, detail-oriented and able to work independently with minimal supervision.

Key Responsibilities

1. Unit Setup & Handover

• Coordinate new unit setup, inspection, installation and rectification works.

• Arrange technicians, contractors and required manpower.

• Monitor setup progress and deadlines.

• Conduct final quality checks before units are released for operation.

• Ensure units are completed according to company standards.
  

2. Daily Maintenance Job Allocation

• Review incoming maintenance and repair requests daily.

• Priorities jobs based on urgency, location and technical requirements.

• Assign jobs to suitable technicians.

• Plan technician workload and daily schedules efficiently.

• Ensure every maintenance case has a clear person responsible.
  

3. Job Tracking & Follow-Up

• Monitor all Open / In Progress / Pending / Completed maintenance jobs.

• Follow up closely with technicians on outstanding work.

• Identify overdue jobs and take corrective action.

• Ensure pending jobs have a clear reason, next action and expected completion date.

• Escalate major or unresolved issues to management when necessary.
  

4. Job Closure & Quality Control

• Verify completed repair and maintenance work.

• Check completion photos, reports and materials used.

• Ensure the actual problem has been resolved before closing the case.

• Monitor repeated repairs and identify recurring problems.

• Maintain proper maintenance records.

5. Technician Team Management

• Supervise the daily performance of technicians / maintenance operators.

• Monitor productivity, workmanship, attendance and discipline.

• Coach technicians to improve technical skills and problem-solving ability.

• Ensure company SOP and safety requirements are followed.

• Balance workload fairly while maintaining high productivity.
  

6. Maintenance Cost & Material Control

• Monitor usage of maintenance materials, spare parts and tools.

• Prevent unnecessary purchases, wastage and loss.

• Check whether repair costs are reasonable.

• Coordinate external contractors when internal technicians cannot perform the work.

• Keep repair and setup works within approved budgets.

7. Operational Problem Solving

• Handle urgent and escalated property maintenance issues.

• Diagnose operational problems and recommend practical solutions.

• Coordinate with other departments when maintenance affects guests, owners or unit availability.

• Identify recurring operational issues and propose preventive solutions.

You should be someone who:

• Takes ownership instead of waiting for instructions.

• Is comfortable managing technicians and contractors.

• Can prioritise multiple urgent jobs at the same time.

• Has good problem-solving and decision-making skills.

• Understands basic property maintenance such as electrical, plumbing, air-conditioning, furniture and general repairs.

• Is organised and able to track multiple jobs without losing follow-up.

• Can communicate clearly with management, technicians and other departments.

• Is willing to visit properties and inspect work personally when required.

• Can use Excel / Google Sheets / WhatsApp confidently.

• Is comfortable working in a fast-moving Airbnb / property management environment.
  

Experience in property management, Airbnb, homestay, hospitality, building maintenance or renovation will be an advantage.

• EPF
• SOCSO
• EIS
• Excellent opportunities for career advancement and professional development within a growing company.
• A supportive, dynamic and collaborative team culture.
• Allowance Provided
• Annual Leave
• Annual Bonus
• Medical and Hospitalisation Leave