jobs in Pacific Grand Holidays Sdn Bhd

Full Time Airline Ticketing Support Officer Jobs, Salary up to MYR 4,000 in Pacific Grand Holidays Selangor - Maukerja

Airline Ticketing Support Officer jobs

Airline Ticketing Support Officer

MYR3,500 - MYR4,000 Per Month
Fresh Graduates
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Posted 34 minutes ago • Closing 1 Apr 2027
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Working Location

  • Jalan PJU 1/42 Petaling Jaya Selangor Malaysia 47301

Job Description

Requirements

  • Proficiency in speaking, reading and typing in both English and Mandarin (Traditional and Simplified) is required
  • Minimum of 2 years of experience in travel industry (experience in reservation systems (GDS) such as Sabre, Amadeus or Worldspan is an advantage)
  • Available to work full-time: Night shift: Thursday to Monday, 10:00 PM – 7:00 AM
  • Strong customer service and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Good communication and teamwork skills
  • Ability to work independently and handle urgent situations professionally
  • Diploma or Degree in Tourism, Aviation, or related field
  • Fresh graduates and candidates with no experience are welcome; training will be provided

Responsibilities

  • Handle airline ticket reservations, issuance, reissuance, and cancellations

  • Ensure accurate ticketing and fare calculations in compliance with airline policies

  • Coordinate with airlines, suppliers, and customers for smooth ticketing processes

  • Provide excellent customer service and resolve ticket-related inquiries efficiently

  • Monitor flight schedules and changes, and communicate updates to customers

  • Maintain accurate ticketing records and reports

  • Support after-sales services such as refunds, changes, and disruptions

Benefits

  • Annual Leave
  • EPF
  • SOCSO
  • Supportive team environment with hands-on learning exposure
  • Career development opportunities in the travel industry

How to get to this company by public transport?

Petaling Jaya

Nearby Public Transportation

LRT
  • DAMANSARA IDAMAN

    0.3 km

  • LEMBAH SUBANG

    1.0 km

  • KELANA JAYA

    1.3 km

  • ARA DAMANSARA

    1.6 km

  • SUBANG

    1.6 km

  • BANDAR UTAMA 11

    1.8 km

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