jobs in Cariflex

Full Time Customer Fulfilment Representative Jobs, in Cariflex Singapore - Maukerja

Customer Fulfilment Representative

Cariflex

Singapore, Singapore

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Working Location

  • Singapore, Singapore Singapore Singapore Singapore

Job Description

Responsibilities

  • Carry out import and export activities which include but not limited to preparation and issuance of shipping documentations, logistics coordination and arrangement as well as carry out necessary follow-up.
  • Perform order processing and analysis in accordance with company’s internal rules on shipment planning and inventory control.
  • Support customers in terms of providing information related to products availability, shipment schedule, price and other sales processing information.
  • Create sales orders, outbound delivery, shipment and invoices in SAP. Check and ensure there are no tax errors and other sales orders errors such as incorrect price, products, etc.
  • Receive and register customer complaints and forward them to the relevant departments.
  • Ensure SAP is up to date with the latest order information such as shipping, arrival dates, etc., which can be monitored through reports generated by SAP.
  • Timely process and check the department expenses related to logistics service providers such as couriers, dispatchers, terminals, transport companies, etc.
  • Provide necessary logistical support such as receipt of material and service notes, entry of SAP stock and submission of invoices to the finance department.
  • Participate in continuous improvement programs and identify potential improvement in processes and activities.
  • Ensure proper documentation of work processes.
  • Minimum GCE ‘O’ level and above.
  • Minimum 3 to 4 years of experience in preparing full set of export shipping documents.
  • Minimum 1 to 2 years of experience in handling LC shipments.
  • Proficient in SAP (SD module) and Microsoft Excel
  • Meticulous and responsible, take initiative and has positive attitude.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus

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