Work from Home Vendor Management (Executive) Jobs, Salary up to MYR 20,000 in Agensi Pekerjaan MatchPoint Recruitment & Consulting Sdn. Bhd - Maukerja

- Reporting Line: External Marketing Owner / Department Head

- Grade Level: Multiple Levels – Expert or Management Track

- Level Expectation: Determined by demonstrated ownership, judgement, and scope of operational or business impact

Role Overview

The Vendor Management role supports acquisition marketing operations through vendor coordination, reporting, process management, and operational improvement. It is not a creative marketing role. The focus is on strong execution, clear reporting, effective vendor coordination, problem solving, and continuous improvement.

The role may be appointed at different job grades based on demonstrated capability, ownership, and business impact. Expert Track roles do not inherently include people management; Management Track roles include formal team accountability.

Key Responsibilities

Operations & Monitoring

• Understand end-to-end vendor operations, internal workflows, systems, data, and cross-team dependencies.
• Monitor operational data to identify trends, abnormalities, risks, bottlenecks, and improvement opportunities.
• Maintain visibility of priorities, dependencies, and required follow-ups.

Problem Solving & Improvement

• Investigate operational issues, identify root causes, assess impact and priority, and recommend practical solutions.
• Design or improve processes, workflows, SOPs, scorecards, and tracking methods.
• Own improvement initiatives from problem identification through implementation and measurable outcome.

Execution & Coordination

• Coordinate with external vendors and internal stakeholders to deliver operational requirements and improvements.
• Track actions and commitments, resolve blockers within authority, and escalate material issues when required.
• Communicate clear updates, recommendations, and next steps to relevant stakeholders.

What You Will Be Accountable For

Accountability varies by Job Grade and Career Track. Depending on level, this may include:

• Accurate and timely completion of assigned work.
• Results across an assigned vendor, process, or operational area.
• Department-level operational standards, improvements, or outcomes.
• Cross-team or wider business outcomes for roles with broader scope.

The work remains broadly consistent across levels; what changes is the scope of ownership, judgement, influence, and impact expected.

What We Value

• Structured thinking, problem solving, and strong operational judgement.
• Ownership, dependable follow-through, and bias for execution.
• Comfort with operational data and KPI-driven environments.
• Clear stakeholder and vendor communication.
• Ability to learn unfamiliar processes quickly and work across teams.
• Proactive, adaptable, and improvement-oriented mindset.

Qualifications & Requirements

• Relevant experience in operations, vendor/partner management, process improvement, acquisition marketing operations, or similar cross-functional environments.
• Strong critical thinking and ability to understand and improve operational processes.
• Ability to manage multiple priorities and improvement initiatives independently.
• Experience managing projects or improvements from planning through execution.
• Bachelor’s degree in Business, Management, Marketing, Operations, or related field is preferred but not mandatory.

Preferred: experience in high-volume operations, large vendor networks, building new processes, scorecards/review systems, or data/KPI-heavy roles.

Candidates are assessed based on demonstrated capability, ownership, and impact rather than previous job title alone.

Management Track Add-On

Where the role includes formal people responsibility, additional expectations include:

• 2+ years of direct team management experience, including performance and day-to-day direction.
• Ownership of team output, targets, quality, and results.
• Team operating rhythms, workload allocation, coaching, capability development, and escalations.
• Hiring/onboarding experience and ability to manage underperformance where required.

Work Set-up

Work from home | Monday–Friday | 10:00am–7:00pm GMT+8

100% remote role​

Pay: Up to RM20,000.00 per month

Work Location: Remote