jobs in Ricebowl

Full Time Customer Support Representative Jobs, Salary up to MYR 3,350 + bonus in Ricebowl 50450 - Maukerja

Customer Support Representative jobs

Customer Support Representative

Ricebowl

Ricebowl is top company
MYR2,010 - MYR3,350 Per Month
Bonus: MYR100 - MYR300 Per Week

Full Time

Bandar Kuala Lumpur, 50450

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Posted 5 hours ago • Closing 29 Nov 2026
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Working Location

  • Jalan Pinang Bandar Kuala Lumpur 50450 Malaysia 50450

Job Description

Requirements

  • High school diploma or equivalent; further education is a plus.

  • Minimum of 1 year of relevant experience in customer service or a related field.

  • Excellent communication and interpersonal skills.

  • Proficiency in using customer support software and tools.

  • Ability to multitask, prioritize, and manage time effectively.

  • Strong problem-solving and conflict-resolution skills.

  • Customer-centric mindset with a passion for helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

  • Troubleshoot and resolve customer issues, escalating complex problems to the appropriate department.

  • Provide accurate information about products, services, and company policies.

  • Maintain customer records and update account information.

  • Identify and report trends in customer issues to improve service quality.

  • Follow communication procedures, guidelines, and policies.

  • Achieve customer satisfaction targets and key performance indicators.

Benefits

  • EPF
  • SOCSO
  • Annual Leave
  • Medical Leave
  • Health Insurance

How to get to this company by public transport?

Bandar Kuala Lumpur

Nearby Public Transportation

All LRT MRT Monorail

  • MRT - CONLAY

    0.2 km

  • MRT - PERSIARAN KLCC

    0.5 km

  • MRL - RAJA CHULAN

    0.7 km

  • LRT - KLCC

    0.8 km

  • LRT - AMPANG PARK

    0.8 km

  • MRT - AMPANG PARK

    0.8 km

  • MRT - BUKIT BINTANG

    1.0 km

  • MRL - BUKIT BINTANG

    1.0 km

  • MRT - TUN RAZAK EXCHANGE

    1.2 km

  • MRL - IMBI

    1.4 km

  • MRL - BUKIT NANAS

    1.4 km

  • LRT - KAMPUNG BARU

    1.5 km

  • LRT - DAMAI

    1.6 km

  • LRT - DANG WANGI

    1.7 km

  • MRL - HANG TUAH

    1.8 km

  • LRT - HANG TUAH

    1.8 km

  • MRT - RAJA UDA

    1.8 km

  • LRT - PLAZA RAKYAT

    1.9 km

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