Full Time Account Administrator Jobs, in Insight Genesis - IGAi - Maukerja

Company Description Insight Genesis – IGAi leverages advanced AI algorithms to predict human behavior and generate highly relevant, data-driven insights. The platform addresses fragmented access to personalized guidance in finance, career, education, and health, particularly in emerging and unbanked markets. By unifying these four verticals into a single intelligent ecosystem, Insight Genesis connects data, behavior, and predictive AI to deliver actionable recommendations tailored to each individual. The company focuses on empowering users with clear direction instead of generic advice, helping them make informed decisions across key areas of their lives.

Role Description The Account Administrator role at Insight Genesis – IGAi is a full-time remote position responsible for ensuring accurate and efficient administration of customer and financial accounts. Day-to-day tasks include maintaining account records, processing transactions, supporting account reconciliation, and assisting with basic accounting and finance-related documentation. The Account Administrator will manage account setups and updates, respond to customer inquiries, and coordinate with internal teams to resolve issues promptly. This role also involves monitoring account performance, preparing periodic reports, and supporting continuous improvements in account management processes within a fast-paced, AI-driven environment.

Qualifications

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• Demonstrated skills in Finance and Accounting to support accurate account processing, basic financial analysis, and documentation.
• Experience in Account Management and Account Reconciliation to maintain organized records, ensure data integrity, and resolve discrepancies.
• Strong Customer Service skills to handle inquiries, provide clear communication, and build positive, long-term client relationships.
• Proficiency with spreadsheets, accounting or ERP tools, and CRM platforms; comfort working with data and reports.
• Excellent organizational skills, attention to detail, and the ability to manage multiple accounts and tasks simultaneously in a remote setting.
• Effective written and verbal communication skills in English, with a collaborative mindset and willingness to learn.
• Prior experience in fintech, AI-driven platforms, or emerging markets is beneficial.
• Relevant post-secondary education or training in finance, accounting, business administration, or a related field is preferred.