Full Time E-Commerce Executive Jobs, Salary up to SGD 3,000 in WORLD FARM COMPANY (PRIVATE) LIMITED - Maukerja

Job Description:
Processing and coordinating daily online orders, deliveries and returns of customer orders fore-commerce platforms (Shopee, Lazada, etc.)

All parcels are dispatched within the given deadlines, liaising with platform managers, logistic managers/dispatchers if required

Replying customer queries in a timely and professional manner

All customer reviews are reflected and reacted upon (e.g.: Late/damaged parcels, bad packaging, preparation for replacements, follow-up)

Participation in sales campaigns (e.g. 6.6 sales, flash sales, etc)

Managing monthly sales and promotions of platforms to meet monthly sales target

Monitoring and maintaining of accurate inventory count across platforms

Designing of marketing materials (sales banners, product banners, etc)

Maintenance of SKUs under all platforms, including launching of new SKUs and updating current SKUs.

Additional duties of the E-commerce Executive include:
Preparing of monthly revenue reports for accounts department

Maintaining of all supplies within the E-commerce office including office and packaging supplies

Liaising with new platforms to expand market reach

Recommending product pricing after factoring costs (commissions, products and packaging materials)

Optimising workflow within the E-commerce office. (e.g.: Reorganizing of product/supply placements, sourcing and implementation of new equipment)

Requirements:
Diploma/Degree in Marketing / E-Commerce/ Other relevant courses is a plus

Strong organisational skills, with the ability to prioritise tasks

Excellent time management skills and ability to multi-task

Good verbal & written communication skills

Excellent customer service attitude and skills

Competent in Microsoft Office, Outlook, emails

Ability to work independently and be self-driven within a team structure

Cross-functional capabilities – ability to hands-on with all teams

Detail and deadline-oriented

Working Day& Timing:
Working Day & Timing: 5 days work week

Mon to Thurs: 8am - 6pm

Friday: 8am – 5pm

World Farm Co. Pte. Ltd. is a Singapore home-grown retail and wholesale garden centre offering a wide range of plants, gardening, pet and lifestyle products. With a growing retail presence and diverse product portfolio, we are committed to delivering quality products, value and a positive customer experience while creating sustainable growth opportunities for our business and people.