jobs in HANGUK SKIN SOLUTIONS PTE. LTD.

Full Time Customer Service Executive Jobs, Salary up to SGD 3,000 in HANGUK SKIN SOLUTIONS PTE. LTD. - Maukerja

Customer Service Executive

HANGUK SKIN SOLUTIONS PTE. LTD.

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Job Summary

You will provide professional customer service at the front desk by managing walk-in and call/email enquiries, efficiently booking appointments, and following up with clients on their skin conditions and treatment progress. You will also collaborate with the marketing team and follow up on missed appointments.

Responsibilities

Deliver professional customer service at the front desk to ensure a positive client experience

Respond promptly and courteously to walk-in, phone, and email enquiries to address client needs

Manage appointment booking and scheduling accurately to optimize customer flow and clinic operations

Collaborate constructively with the marketing team to support promotional activities and client engagement

Contact clients who miss appointments to reschedule and maintain client retention

Required competencies and certifications

Demonstrate good command of spoken and written English to communicate effectively with clients and team members

Be willing to work retail hours, including weekends and public holidays, to meet operational needs

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