- Geylang Southeast (Singapore) Singapore
Full Time Customer Service Officer Jobs, Salary up to SGD 3,000 in VOIS PTE. LTD. Southeast (Singapore) - Maukerja
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Working Location
Job Description
Responsibilities
Who Are We
VOIS Pte. Ltd.
is a Singapore-registered air conditioning and HVAC service provider established in May 2005. We provide air conditioning services to our customers and are looking for a
proactive and customer-focused individual
to join our team as a Customer Service Officer.
If you enjoy communicating with customers, coordinating service appointments, and ensuring smooth daily operations, we welcome you to be part of our team!
Job Summary
Play a key role in delivering excellent customer service and ensuring smooth daily operations by coordinating customer enquiries, sales activities, order fulfilment, and service schedules while building strong relationships with customers and business partners.
Key Responsibilities
Respond to customer enquiries through phone calls, emails, and social media platforms in a professional and timely manner.
Prepare sales quotations and proposals for both existing and new customers to support business growth.
Manage order processing and fulfilment toensure smooth and timely delivery of products and services.
Prepare invoices and coordinate with the Accounts Department to ensure timely payment collection.
Coordinate and schedule jobs for technical teams to ensure work is completed according to customers’ requirements and timelines.
Liaise with external vendors, including suppliers, contractors, and business partners, to ensure efficient coordination and smooth operations.
Perform other ad-hoc duties as assigned by Management.
Location
Location: 24 Ubi Rd 4, #02-01 Wui Hong Building,Singapore 408612
Working Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM (currently onalternate Saturdays, with the possibility of moving to once a month)
Requirements
Minimum Diploma in any discipline.
Proficient in MS Excel, Word, PowerPoint
Tactful, clear and professional communication
Problem-solving and critical thinking
Complaint handling and conflict resolution
VOIS PTE. LTD.
complete aircon solutions
Our Core Values
Excellence
VOIS Pte. Ltd.
is a Singapore-registered air conditioning and HVAC service provider established in May 2005. We provide air conditioning services to our customers and are looking for a
proactive and customer-focused individual
to join our team as a Customer Service Officer.
If you enjoy communicating with customers, coordinating service appointments, and ensuring smooth daily operations, we welcome you to be part of our team!
Job Summary
Play a key role in delivering excellent customer service and ensuring smooth daily operations by coordinating customer enquiries, sales activities, order fulfilment, and service schedules while building strong relationships with customers and business partners.
Key Responsibilities
Respond to customer enquiries through phone calls, emails, and social media platforms in a professional and timely manner.
Prepare sales quotations and proposals for both existing and new customers to support business growth.
Manage order processing and fulfilment toensure smooth and timely delivery of products and services.
Prepare invoices and coordinate with the Accounts Department to ensure timely payment collection.
Coordinate and schedule jobs for technical teams to ensure work is completed according to customers’ requirements and timelines.
Liaise with external vendors, including suppliers, contractors, and business partners, to ensure efficient coordination and smooth operations.
Perform other ad-hoc duties as assigned by Management.
Location
Location: 24 Ubi Rd 4, #02-01 Wui Hong Building,Singapore 408612
Working Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM (currently onalternate Saturdays, with the possibility of moving to once a month)
Requirements
Minimum Diploma in any discipline.
Proficient in MS Excel, Word, PowerPoint
Tactful, clear and professional communication
Problem-solving and critical thinking
Complaint handling and conflict resolution
VOIS PTE. LTD.
complete aircon solutions
Our Core Values
Excellence
- We pursue excellence in everything we do; we provide outstanding products/services and deliver premium value to our customers.
- We work as a team and treat each other with courtesy and respect.
- We give staff autonomy to do their best; support them to ensure they succeed. We support them even more when they face challenges.
- We uphold the highest standards of transparency and honesty with our customers and each other. We deliver our promises and are are committed to doing business the right way.
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