Retail Assistant
Job Summary
We are seeking a proactive Retail Assistant to provide exceptional customer service and maintain daily store operations. The ideal candidate will assist in achieving sales targets, manage stock inventory, and ensure a clean, organized shopping environment.
Duties & Responsibilities
- Customer Service: Proactively greet and assist customers on the sales floor, providing accurate product information, pricing, and availability to enhance the shopping experience .
- Sales Support: Assist in achieving daily and monthly sales budgets by actively promoting products, upselling where appropriate, and participating in promotional events or campaigns .
- Cashiering: Operate the Point of Sale (POS) system to process cash, credit/debit card, and e-wallet transactions accurately, ensuring correct change and handling loyalty programs .
- Stock Management: Receive, count, tag, and label incoming stock; perform replenishment to ensure shelves are fully stocked; and actively feedback on fast- and slow-moving inventory .
- Inventory Monitoring: Monitor goods for expiry dates (especially Health & Beauty/Food categories) and ensure stock is sold on a First-In-First-Out (FIFO) basis to minimize aging merchandise .
- Housekeeping: Maintain the cleanliness and tidiness of the retail outlet, fitting rooms, and storeroom; organize shelves and dust displays regularly .
- Visual Merchandising: Ensure all available stock is displayed according to company standards and assist in tagging sensor tags, particularly for garments .
- Reporting: Report any discrepancies in stock holding, price errors, or safety hazards to the supervisor promptly .
Requirements
- Nationality: Malaysian citizens only.
- Education: Minimum SPM or equivalent .
- Experience: Prior retail experience is an added advantage, but fresh graduates are encouraged to apply for entry-level positions .
- Skills: Good communication skills, basic math for cash handling, attention to detail, and a positive, team-oriented attitude .
- Availability: Willingness to work shifts, weekends, and public holidays as required
Job Types: Full-time, Permanent
Pay: RM2,100.00 - RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Opportunities for promotion
- Professional development
Work Location: In person