jobs in HLT Motors Sdn Bhd

Full Time Executive, Customer Service Operation Jobs, Salary up to MYR 2,800 in HLT Motors Pahang - Maukerja

Executive, Customer Service Operation

HLT Motors Sdn Bhd

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Working Location

  • Bentong Pahang Malaysia

Job Description

Responsibilities

1) Target Achievement and Performance Improvement

  • Achieving overall outlet performance .
  • Product sales and campaigns achievement.
  • Ensuring overall staff performance aligns with target objectives and Standard Operating Procedure (SOP) compliance.

2) Operational Compliance and Implementation

  • Enforcement and monitoring of various operational activities
  • Implementation and sustainment of dealer compliance

3) To monitor and identify irregularities in the area as follows:

  • Outstanding cash job
  • Invoice reversal and zero invoice.
  • Credit collection and debtors management.
  • Stock month.
  • Warranty Rejection.

4) Parts and Facility

  • Stock monitoring, inventory management, and parts disposal/collection
  • Asset and facility management (Tools, Equipment, Furniture and Fittings)

5) Human Resources and Manpower Planning

  • HR planning and produxtivity/ labur utilization monitoring

KPI

  • GS CPUS and GS CPS Target
  • Product performance Achievement
  • Service Leadtime
  • Dealer compliance
  • Parts Stock Month

Pay: From RM2,800.00 per month

Work Location: In person

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