Full Time Clinic Manager Jobs, Salary up to SGD 6,000 in Fullerton Healthcare Group Pte Ltd Central Region (Singapore) - Maukerja

Working Location:
Central Singapore (Town Area)

Working Arrangement:
44-hour work week, Monday to Friday, plus 4 hours on Saturday

Purpose of Position:
You will be responsible for providing cost-effective and quality healthcare of the highest professional standard to our patients and customers. You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. You will be responsible for management of day-to-day operations of the clinic to maintain optimal operating function.

Responsibilities and Duties:
Manage the day-to-day operations of the Clinic(s)

Manage facilities, equipment, supplies, personnel, and resources in relation to cost containment

Ensure a consistent high level of service and clinical standards are maintained in the clinics

Assist the Operations Manager (or relevant Management) in planning, organizing and implementing policies and procedures

Perform regular audits on a full spectrum of policies and procedures

To supervise and educate newly employed staff

Ensure familiarity with all roles in the clinic (Eg: Registration, Claiming, Dispensing, Treatment Rm, Medical Records)

Managing staff by assigning and delegating tasks as needed

Provide training and guidance on service and clinical quality standards

Assist in planning and executing action plan to improve the service and clinical standards

Engaged in the monitoring of discipline and conduct of all staff

Examine and resolve complaints when needed

Identify areas for improvement and engage in work process improvement projects to improve service quality and patient satisfaction at clinic level

Support the management in operational plans of the clinic which includes preparing and analysing performance data of the clinic

Managing internal and external communications, and answering queries about the clinic

Perform quarterly constructive feedback on their performance to help them meet professional goals

Conduct yearly appraisal together with the Operations team

Understand and implement budget strategies for the clinic

To undertake any other ad-hoc projects or any other responsibilities and assignments as assigned by the Management

Key Skills:
Experience in supervisory role

Possess the art of service excellence

Excellent written and spoken English

Good interpersonal skills and ability to work with colleagues from cross departments

Ability to be both a team leader and team player

Pro-active, patient oriented and progressive

Ability to prioritize and exceed expectations

Able to work in a stressful environment and has good coping mechanism

Has empathy and problem-solving attitude

Experience in management of feedback and service recovery

Able to conduct on the job training for both service and clinical

Ability to initiate and implement Standard Operating Procedures

Fullerton Health is a leading vertically integrated healthcare platform in Asia Pacific. Founded in Singapore in 2010, today they own over 500 medical centres and have a large global network of medical providers across 9 markets in Asia Pacific.

Fullerton Health’s value proposition is the integration of healthcare service offerings with customized management and advisory capabilities, in line with its purpose to deliver Affordable and Accessible Care for All in Asia Pacific.

For more information on Fullerton Health, please visit

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