Job Summary
The Clinic Assistant is responsible for assisting with daily clinic operations, providing good customer service to patients, and ensuring the clinic runs smoothly, safely, and efficiently.
Main Responsibilities
Your main responsibilities will include, but are not limited to:
- Register patients and update their personal information in the clinic system.
- Assist with dispensing medicines according to the doctor's instructions.
- Attend to patients' enquiries and answer incoming phone calls.
- Manage patients' appointments and follow-up visits.
- Assist doctors during medical examinations and minor procedures.
- Handle patient billing, payments, and basic cashier duties.
- Maintain cleanliness and ensure the clinic environment is neat and hygienic.
- Monitor medicine and medical supply stocks and report items that need replenishment.
- Assist with panel claims, insurance documentation, and other administrative tasks.
- Ensure patient records and clinic documents are properly maintained and kept confidential.
- Follow clinic procedures, safety guidelines, and infection control practices.
- Perform other duties assigned by the Management from time to time.
Requirements
- Minimum SPM or equivalent qualification.
- Good communication and customer service skills.
- Basic computer skills and willingness to learn clinic management systems.
- Responsible, punctual, honest, and able to work in a team.
- Willing to work shifts, weekends, and public holidays when required.
- Previous experience in a GP clinic is an advantage.
Pay: RM1,700.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person