- 16 UPPER SERANGOON VIEW North-east Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Team Management: Assign daily tasks, manage shift schedules, and delegate responsibilities to maximize efficiency.
Performance Tracking: Monitor Key Performance Indicators (KPIs), evaluate staff performance, and provide constructive feedback.
Training & Onboarding: Mentor new hires, identify skill gaps, and coordinate coaching or workshops.
Policy Compliance: Enforce safety guidelines, industry regulations, and internal company policies.
Conflict Resolution: Act as the first point of contact for customer complaints and employee disputes, ensuring prompt resolution.
Reporting: Compile performance data and communicate operational updates to senior management
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