Essential Duties and Responsibilities:
People Group Trainee is to support the AI and automation-enabled transformation of the Employee Lifecycle and Employee Experience (EX) across People Group and Office Administration. This role supports dashboard development, workflow automation, process improvement and data-driven insights to improve efficiency, transparency, governance and employee experience.
Data Analytics & Dashboard Development
- Support the development and maintenance of dashboards using Power BI or equivalent tools on key metrics such as attrition, hiring, overtime, workforce productivity, onboarding and engagement trends.
- Assist in data extraction, cleaning, structuring and visualization from HRIS, Excel and other approved data sources.
- Translate PCCS and administration data into clear observations, simple insights and practical recommendations for PCCS and management review.
- Ensure data accuracy, consistency and timely updates across reporting outputs.
AI & Automation - Employee Lifecycle
- Identify manual/repetitive PCCS processes and propose automation solutions.
- Support the development or testing of automation workflows using tools such as Power Automate, RPA tools, Microsoft Copilot or other AI-enabled solutions.
- Support Automation across selected lifecycle stages, such as recruitment analytics, onboarding checklist, leave and claim processes, employee notifications, performance cycle tracking and offboarding clearance documentation.
Employee Experience (EX) Analytics
- Analyze lifecycle and employee experience data to identify process gaps, delays, unclear communication and inefficiencies.
- Develop simple EX dashboards, and summaries on areas such as onboarding effectiveness, engagement or feedback trends, retention indicators and process completion status.
Process Improvement & Optimization
- Map existing workflows and user journeys to identify improvement areas within selected PCCS and office administration processes.
- Propose enhancement using automation, standardization, employee self-service or improved workflow design.
- Support implementation and track improvement impact where applicable, including efficiency, consistency and governance improvements.
Documentation & Reporting
- Document dashboards, workflows, process maps, test results and user guides clearly for reference and handover.
- Prepare updates, demonstrations or presentation materials to share dashboard outputs, workflow improvements, insights and recommendations with the team or management.
- Ensure all assigned deliverables are structured, reusable and properly handed over after the internship
Education and/or Work Experience Requirements:
- Currently enrolled in a Degree or Master Programme (Data Analytics, IT, Computer Science, Engineering, or related field)
- Strong interest in AI, automation and data analytics in business/HR environments
- Hands-on exposure (academic or project) to Power BI, Excell or similar tools
- Basic knowledge of automation tools (Power Automate, RPA, scripting) is an advantage
- Ability to work with data (cleaning, structuring, analyzing and visualising)
- Strong-problem solving mindset and ability to identify inefficiencies
- Good communication skills to explain outputs clearly to non-technical users
- Proactive, self-drive and able to deliver outputs within a 3-month project timeline.