Full Time Senior Infrastructure Engineer Jobs, Salary up to SGD 16,000 in SCHELLDEN SOLUTIONS PTE. LTD. - Maukerja

Role Objective:
To serve as the

technical backbone of enterprise IT hardware operations

, driving excellence in physical infrastructure support while enabling scalability, performance, and security across the hybrid data center ecosystem.

You will be instrumental in supporting hardware from

OEM leaders like Dell EMC, HPE, IBM, NetApp, Fujitsu, Lenovo, and Cisco

, and will actively collaborate with infrastructure architects, project engineers, OEM support, logistics teams, and on-site engineers to deliver consistent, high-quality outcomes.

Key Responsibilities:
Enterprise Hardware Installation & Troubleshooting

• Lead deployment and configuration of

rack and blade servers

,

enterprise storage arrays

,

tape backup libraries

, and chassis-level hardware from major OEMs.

• Perform complex diagnostics, part-level replacements, predictive health assessments, firmware/BIOS upgrades, and post-repair validations.
• Manage multi-vendor tools such as

Dell OpenManage, HPE OneView, IBM HMC, NetApp ONTAP, Lenovo XClarity, and Cisco UCS Manager

.

Data Center Operations

• Conduct structured

rack-mounting, cable management, and power delivery setup

for new hardware deployments.

• Ensure alignment with

Tier III/IV data center standards

including power redundancy, cooling efficiency, and environmental control protocols.

• Participate in capacity management, floor space optimization, and asset rebalancing for operational readiness.

Hardware Escalation & Lifecycle Support

• Serve as

L2/L3 hardware escalation lead

, resolving infrastructure-related issues including server outages, drive/controller failures, and array-level faults.

• Perform

Root Cause Analysis (RCA)

on critical hardware incidents and collaborate with OEMs for resolution.

• Proactively plan and execute hardware

refresh projects, upgrade paths

, and end-of-life equipment transitions.

Storage & Backup Hardware Management

• Support complex

SAN and NAS environments

, managing RAID configurations, LUN provisioning, and deduplication technologies.

• Administer

tape library hardware

(e.g., IBM TS3100, HPE MSL4048, Dell TL4000) ensuring backup performance, air-gap protection, and compliance with retention policies.

• Interface backup hardware with software like

Commvault, Veritas, Veeam

, and manage cleaning cycles, firmware, and media health.

Collaboration & On-Site Execution

• Work with

field support engineers

,

project managers

, and

logistics teams

during major deployments, site visits, or infrastructure upgrades.

• Coordinate RMA handling, spares logistics, and inventory tracking for regional equipment pools.
• Ensure all activities adhere to

SLA agreements, warranty guidelines

, and

change management procedures

.

Documentation & Compliance

• Maintain detailed records of asset inventory, service activities, firmware levels, serial tracking, and part replacements via

CMDB tools

or DCIM platforms.

• Contribute to

IT audits

, infrastructure assessments, and compliance checks including

ISO 27001, PCI DSS, and NIST

standards.

• Create SOPs and technical knowledge bases for repeatable support practices.