Full Time JOB VACANCY: IT Support Engineer (Systems - Security Focus) Jobs, Salary up to MYR 5,000 in Antah Pharma Sdn. Bhd. Selangor - Maukerja

Core Responsibilities

• Virtualization & Server Management: Monitor, provision, and configure virtual machines (VMs) using VMware vSphere (ESXi hosts and vCenter Server) to support internal infrastructure requirements.
• Endpoint Security Management: Deploy, administer, and monitor enterprise Endpoint Detection and Response (EDR), Antivirus, and anti-malware solutions across all corporate laptops, desktops, and servers. Conduct regular OS/software patch management, enforce mobile device management (MDM) security policies, oversee full-disk encryption (BitLocker/FileVault), and respond to basic security alerts or endpoint vulnerabilities.
• Exchange & Email Administration: Perform basic Microsoft Exchange Administration tasks, including managing enterprise user mailboxes, configuring shared mailboxes, setting up distribution groups, managing mail flow rules, and troubleshooting email delivery or synchronization issues.
• Printer & Peripherals Maintenance: Manage the setup, deployment, and ongoing maintenance of networked office printers, heavy-duty label/barcode printers (crucial for distribution), and multi-function peripherals (MFPs). Configure print servers, manage queue deployments, map network printers for users, and coordinate with third-party vendors for hardware servicing and lease replacements.
• Technical Support: Diagnose and resolve complex hardware, software, and corporate operating system (Windows/macOS) issues
• Identity & Access Management: Manage user lifecycles (onboarding/offboarding), security group permissions, and cloud identity profiles using Active Directory, Microsoft Entra ID (Azure AD), and Microsoft 365.
• Network Connectivity: Maintain and troubleshoot secure local connections, including LAN/WAN, Wi-Fi setups, secure VPN tunnels, DNS/DHCP configurations, and basic firewall rules.
• Backup & Performance Monitoring: Conduct host performance monitoring, allocate hardware resources (CPU/RAM/Datastores), manage VM snapshots, and regularly verify operational system and data backups.
• IT Asset & Inventory Management: Log incidents accurately in our ITSM ticketing system while tracking hardware lifecycles, software licenses, and compliance standards.

Requirements & Qualifications

• Experience: Minimum 3 years of hands-on experience in an IT support, desktop engineering, or systems administration environment.
• Specialized Expertise:
• At least 1–2 years of active exposure deploying or maintaining VMware systems.
• Practical experience dealing with Microsoft Exchange Online (M365) or hybrid/on-premise Exchange Server setups.
• Proven experience with corporate endpoint security suites (e.g., Microsoft Defender for Endpoint, CrowdStrike, Trend Micro, or Sophos) and centralized patch management tools.
• Experience troubleshooting network print environments, thermal label printers, and managing print queues.

Pay: RM4,000.00 - RM5,000.00 per month

Work Location: In person