Roles & Responsibilities
Job Description & Requirements
Overall in charge of operations.
Plan work schedule
Provide immediate supervision, assign tasks, check works at frequent intervals, and maintain schedules
Ensure employee follow safety, quality requirement, and all applicable company policies at all times
Support overtime.
Must have relevant experience.
Other duties assigned by the manager or director
Provide excellent customer service to internal and external customers.
Maintain good customer service toward guest, residents, shoppers and customers
Assist in the execution of shopping mall’s promotion and redemption programmes.
To assist in office and administrative matters.
Handle all customers’ enquiries and provide assistance
To learn and familiarize with the different systems and SOP.
To receive and forward all courier service documents & parcels at the reception counter.
Any other task as assigned by immediate supervisor/management.