Intern, Agency Governance - Oversight (2 months) jobs in Principal Malaysia Federal Territory - Maukerja

At Principal, we invest in what matters. And building dedicated teams is where it all begins. We’re drawn to people who bring outstanding perspectives, passion, and expertise to help us advance the financial security and well-being of our customers. We also aim to transform our growing business and drive positive change in the communities where we live and work.

When we invest in you, and you invest in us, great things happen.

We are looking for an Intern who will support our Agency Governance & Oversight team in operational governance, data management, customer correspondence, and administrative activities. This role offers hands-on exposure to business operations and provides valuable experience in supporting customer communication and governance processes within a corporate environment.

What You’ll Do

• Prepare, cleanse, and validate data files for operational processing.
• Conduct data quality checks to ensure accuracy and completeness of customer information.
• Execute Mail Merge processes to generate bulk customer correspondence.
• Prepare and organize customer letters and support documentation.
• Assist in tracking, compiling, and emailing agent correspondence.
• Maintain accurate filing and records of operational documents.
• Support administrative and operational activities related to agent communication processes. •
• Assist with ad-hoc projects and assignments, including social media monitoring, agency office review reports, and mystery shopping reports.
• Contribute to the team's efforts in maintaining service standards and operational efficiency.

Who You Are

• Bachelor’s degree student or graduate in Business administration, Actuarial science and Economics or other related fields.
• Proficient in Microsoft Office applications, particularly Excel (data cleansing, validation, sorting, filtering, and basic data analysis), with working knowledge of Word Mail Merge, PowerPoint, and Outlook.
• Analytical and detail-oriented, with strong problem-solving abilities, a focus on accuracy and quality, and excellent organizational and time management skills to meet deadlines effectively.
• Able to handle repetitive tasks while maintaining a high level of attention to detail.
• Good communication and coordination skills to work with cross-functional teams.

Who We Are

Principal Financial Group is a Fortune 500 global leader in financial services focused on insurance, retirement, and asset management. We have 18,000 employees and 51 million customers around the world with over $714B in assets under management.