Location: Bandar Puteri, Puchong, Selangor
Job type: 12- Months Contract & Renewable
Payroll Company: Skill Quotient Group
*Preferably local candidates
Job Responsibilities:
- Assist in Customer Migration Activities
- Assist in validating company profiles, and detailing information in preparation for data migration
- Assist in Inbound call handling for companies to support migration process
- Assist in email handling specifically for customer migration
- Assist in Outbound customer care calls for clients
- Management of customer issues with Channels, IT and vendors
- Prepare status reports when necessary
- Activation Team to be onsite for supporting the Customer Migration Activities
- The Activation Team is able to work additional hours throughout weekdays, whenver required to meet the project milestones/target.
- Activation team is able to work during Public Holidays, whenever required
Job Requirements:
- Bachelor's in Business Admin, or related fields.
- Minimum 1 year of relevant experience; fresh graduates are also encouraged to apply.
Job Type: Contract
Pay: RM2,600.00 - RM2,800.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Vision insurance
Application Question(s):
- How long is your notice period?
- What is your expected salary?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person