Full Time Provider Network Management Jobs, Salary up to MYR 3,500 in Vipicks Resources Federal Territory - Maukerja

Job Responsibilities:

This role shall be responsible to:

• Support the end-to-end onboarding process for service providers, ensuring all steps are completed on time and according to required standards.

• Review and check documentation to ensure all information is complete, accurate, and compliant before approval.

• Update and maintain provider records, including documentation, agreements, and operational details, to ensure they are current and audit-ready.

• Assist with internal audits and compliance checks by providing required documents and supporting information.

• Support system readiness activities, including coordinating and assisting with UAT and ORT processes.

• Conduct training and knowledge-sharing sessions to guide users on SOPs, system access, and workflow processes.

• Handle provider-related complaints by investigating issues, coordinating with internal teams, and ensuring timely resolution and follow-up.

• Assist in preparing monthly operational and performance reports, summarizing key updates and areas for improvement.

• Carry out additional tasks and responsibilities assigned by management as needed.

Requirements:

Educational Qualification

• Minimum bachelor’s degree in business administration/healthcare administration or equivalent

Knowledge & Skills

• Strong analytical and problem-solving capabilities

• Strong interpersonal and communication skills

• Strong knowledge on medical or service provider background

• Knowledge on Life Insurance claims processing is an advantage

• Computer literate and familiar with Microsoft Excel and PowerPoint Experience

• Preferably experience in healthcare, i.e. Hospital environment or other related field for at least 1 year. Fresh graduate can be considered

• Exposure to Third Party Administrators (TPA) operations or insurance panel hospital/clinic management is an added advantage.

• Strong verbal and written communications

Pay: RM3,000.00 - RM3,500.00 per month

Education:

• Bachelor's (Required)

Experience:

• medical or service provider: 1 year (Preferred)
• life insurance claims processing: 1 year (Preferred)
• Third Party Administrators operations (TPA): 1 year (Preferred)
• insurance panel hospital/clinic management: 1 year (Preferred)

Work Location: In person