Full Time CLIENT SERVICE OFFICER Jobs, Salary up to SGD 2,170 in PATHOLOGY AND CLINICAL LABORATORY PRIVATE LIMITED Central Region (Singapore) - Maukerja

CLIENT SERVICE OFFICER (CSO)

Pathology & Clinical Laboratory Pte Ltd provides clinical laboratory services.  We are seeking aCustomer Service Officer to serve as the first point of contact for our clinic,doctor, and laboratory clients — an excellent opportunity for someone whoenjoys client-facing work in a healthcare setting.

Key Responsibilities

•  Attend to incoming telephone calls, WhatsApp messages and emailenquiries professionally and promptly

•  Serve as the primary contact point for clinics, doctors andother laboratory clients

•  Coordinate with internal departments on reports, amendments andresults clarification

•  Uphold professionalism, confidentiality and patient-dataprotection requirements at all times

•  Perform other relevant duties as assigned by the CustomerService HOD or Operations Management

Requirements

•  Minimum “N” / “O” Levels, Nitec or Diploma

•  Basic computer literacy, including Microsoft Excel and Word

•  Strong communication skills with a customer-service-centricattitude

•  Willing to undergo training on internal laboratory softwaresystems

•  Experience in patient services, client services, or anadministrative role is an advantage

•  Fresh graduates are welcome — training will be provided; or 1year of relevant experience

Working Hours

5.5-day work week

•  Monday to Friday: 8.30 am – 5.00 pm

•  Saturday: 8.30 am – 1.00 pm