- SMART Tunnel Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We are looking for an experienced Salesforce Senior Engineer with strong Salesforce Service Cloud experience for an opportunity in Malaysia.
Role: Salesforce Senior Engineer
Location: Sepang, Malaysia
Experience: 8+ years in Salesforce
Key Requirements
Strong hands-on experience in Salesforce Service Cloud implementations
Strong programming experience in Apex, including triggers, classes and batch jobs
Hands-on experience with Lightning Web Components (LWC) / Aura Components
Strong understanding of Salesforce data model and architecture
Experience with Salesforce integrations and REST APIs
Experience with Service Cloud features, including Case Management, Omnichannel, Knowledge Base, Service Console, Entitlements & Milestones
Experience implementing automation using Flow Builder, Process Builder and Approval Processes
Strong experience in Salesforce inbound and outbound integrations
Good understanding of authentication methods such as OAuth and Named Credentials
Experience in data migration, data quality, data integrity and Salesforce security
Experience with unit testing, system testing, UAT support and defect resolution
Experience with CI/CD and deployment tools such as Copado, Git, Jenkins or Azure DevOps
Salesforce Developer Certification required
️ Airline domain knowledge required
Strong analytical, communication and stakeholder collaboration skills
Good to Have
Salesforce Admin and Developer certifications
Platform Developer I (PD1) certification
Interested candidates: Please share your updated CV along with your availability at *************
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