Key Responsibilities:
Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
Supporting the Supervisor and Manager in implementing promotions or new service initiatives
Requirements:
At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
Strong communication and interpersonal skills, with the ability to lead by example
Good organizational skills and ability to multitask in a fast-paced environment
Positive attitude with a strong sense of teamwork and service excellence
Basic understanding of food safety and hygiene standards
About Us: Greenwood Fish Market
“It all started with one fish”, as founder David Lee says. Particularly, a barramundi in his Honda Civic about 20 or so years ago.
Starting out as a seafood wholesaler, Mr Lee drove from client to client in search of buyers. After many barramundis and even more car fresheners, Greenwood Fish Market began in 2003.
Now a family-run seafood restaurant and fish market, we specialise in cold water seafood with a range that’s a tad different from the local scene. From giant halibuts to elusive monkfish, we even carry a collection of over 25 oysters. Our supply spans Canada, Holland, America, New Zealand, Australia and South Korea. Mostly, from friends-turned-suppliers:
Tommy from Korea was our Jeju tour guide before he started sending us seafood. The Wong family in Alaska had been our B&B hosts. Now, they send us hand-caught salmon every season. The list goes on.
So, thanks for being a part of our fishy family. We’re a crazy bunch of fishermen – nothing gets us more excited than sharing about our love for the sea. Stay kick-bass awesome. We hope to see you reel soon.