- Outram Central Region (Singapore) Singapore
Full Time Level 2 Systems Engineer Jobs, Salary up to SGD 7,000 in ACUUTECH PTE. LTD. Central Region (Singapore) - Maukerja
Share
Save
Working Location
Job Description
Responsibilities
Role Overview
We are looking for a Level 2 Systems Engineer to build, maintain and troubleshoot our Windows Server and Hyper-V infrastructure, including Failover Clusters and the Windows networking that supports them.
This role suits a hands-on engineer who is methodical, takes pride in accurate documentation, and believes good process is what keeps systems stable.
Key Responsibilities
Build and deployment
Build, configure and commission physical and virtual Windows servers to agreed build standards and checklists.
Deploy and configure Hyper-V hosts, virtual machines, virtual switches and storage.
Build, validate and maintain Windows Server Fail over Clusters, including cluster networks, quorum and Cluster Shared Volumes.
Rack, cable and label servers and associated equipment in line with data centre standards.
Support and troubleshooting
Act as the escalation point for Level 1 / Service Desk on server, virtualization and network issues.
Diagnose and resolve incidents across Windows Server, Hyper-V and clustering, working to agreed SLAs.
Troubleshoot Windows networking issues including DNS, DHCP, IP addressing, VLANs, NIC teaming / SET and firewall rules.
Carry out root cause analysis and escalate to Level 3 or vendors with clear, complete information.
Maintenance
Apply patches and updates to servers and hosts, including cluster-aware updating.
Monitor system health, capacity and performance, and act on alerts.
Support backup, restore and disaster recovery testing.
Participate in an on-call rota and planned out-of-hours deployments
Essential skills and experience
3+ years in a Level 2 infrastructure or systems support role.
Strong hands-on experience building and troubleshooting Windows Server (2016, 2019 and 2022).
Solid experience with Hyper-V: host configuration, VM management, virtual switching, checkpoints and live migration.
Practical experience building and supporting Windows Server Failover Clustering, including quorum, CSVs and cluster validation.
Good working knowledge of Windows networking: TCP/IP, subnetting, DNS, DHCP, VLANs, NIC teaming / Switch Embedded Teaming and Windows Firewall.
Working knowledge of Active Directory and Group Policy.
Basic hardware knowledge: able to rack, cable (power, copper and fibre) and label servers, and identify common hardware faults.
Experience working within ITIL-based processes, including incident, problem and change management.
Clear, accurate technical documentation skills.
Basic PowerShell scripting for administration and troubleshooting.
Desirable skills
Experience with Windows Admin Center.
Familiarity with SAN / iSCSI storage
Personal attributes
Process driven: follows standards, checklists and change control consistently, and does not cut corners.
Methodical, logical approach to troubleshooting.
High attention to detail in builds, tickets and documentation.
Clear communicator with both technical and non-technical colleagues.
Calm and organised under pressure, including during major incidents.
Takes ownership of issues through to resolution.
Keen to learn and grow towards a Level 3 / senior role.
About Us
Acuutech (established 1996) is headquartered in London UK with a Regional HQ in Singapore and a partner network throughout Asia.
Acuutech provides comprehensive IT Solutions focused on corporate business customers, ranging from Small to Medium sized organisations requiring outsourced IT support to Large Multi-nationals requiring an extra pair of eyes to conduct IT Audits or hands to deliver projects.
Awards
Certified "Great Place to Work Singapore" *************, 2026
Singapore's Best Places to Work in Technology 2023, 2024
What do we do:
Acuutech provides expert advice, consultancy, Cloud hosting solutions, network design/installation, telephone systems, remote and/or onsite support and IT procurement.
Benefits working for us
Microsoft Partner with Specialisations unmatched in Region.
Microsoft Service Provider
Microsoft Cloud Service Provider (Direct)
Cisco Premier Partner
We are looking for a Level 2 Systems Engineer to build, maintain and troubleshoot our Windows Server and Hyper-V infrastructure, including Failover Clusters and the Windows networking that supports them.
This role suits a hands-on engineer who is methodical, takes pride in accurate documentation, and believes good process is what keeps systems stable.
Key Responsibilities
Build and deployment
Build, configure and commission physical and virtual Windows servers to agreed build standards and checklists.
Deploy and configure Hyper-V hosts, virtual machines, virtual switches and storage.
Build, validate and maintain Windows Server Fail over Clusters, including cluster networks, quorum and Cluster Shared Volumes.
Rack, cable and label servers and associated equipment in line with data centre standards.
Support and troubleshooting
Act as the escalation point for Level 1 / Service Desk on server, virtualization and network issues.
Diagnose and resolve incidents across Windows Server, Hyper-V and clustering, working to agreed SLAs.
Troubleshoot Windows networking issues including DNS, DHCP, IP addressing, VLANs, NIC teaming / SET and firewall rules.
Carry out root cause analysis and escalate to Level 3 or vendors with clear, complete information.
Maintenance
Apply patches and updates to servers and hosts, including cluster-aware updating.
Monitor system health, capacity and performance, and act on alerts.
Support backup, restore and disaster recovery testing.
Participate in an on-call rota and planned out-of-hours deployments
Essential skills and experience
3+ years in a Level 2 infrastructure or systems support role.
Strong hands-on experience building and troubleshooting Windows Server (2016, 2019 and 2022).
Solid experience with Hyper-V: host configuration, VM management, virtual switching, checkpoints and live migration.
Practical experience building and supporting Windows Server Failover Clustering, including quorum, CSVs and cluster validation.
Good working knowledge of Windows networking: TCP/IP, subnetting, DNS, DHCP, VLANs, NIC teaming / Switch Embedded Teaming and Windows Firewall.
Working knowledge of Active Directory and Group Policy.
Basic hardware knowledge: able to rack, cable (power, copper and fibre) and label servers, and identify common hardware faults.
Experience working within ITIL-based processes, including incident, problem and change management.
Clear, accurate technical documentation skills.
Basic PowerShell scripting for administration and troubleshooting.
Desirable skills
Experience with Windows Admin Center.
Familiarity with SAN / iSCSI storage
Personal attributes
Process driven: follows standards, checklists and change control consistently, and does not cut corners.
Methodical, logical approach to troubleshooting.
High attention to detail in builds, tickets and documentation.
Clear communicator with both technical and non-technical colleagues.
Calm and organised under pressure, including during major incidents.
Takes ownership of issues through to resolution.
Keen to learn and grow towards a Level 3 / senior role.
About Us
Acuutech (established 1996) is headquartered in London UK with a Regional HQ in Singapore and a partner network throughout Asia.
Acuutech provides comprehensive IT Solutions focused on corporate business customers, ranging from Small to Medium sized organisations requiring outsourced IT support to Large Multi-nationals requiring an extra pair of eyes to conduct IT Audits or hands to deliver projects.
Awards
Certified "Great Place to Work Singapore" *************, 2026
Singapore's Best Places to Work in Technology 2023, 2024
What do we do:
Acuutech provides expert advice, consultancy, Cloud hosting solutions, network design/installation, telephone systems, remote and/or onsite support and IT procurement.
Benefits working for us
- Health Cover
- Dental / Corrective Vision reimbursement capped to $400/year
- 20+ Days Annual Leave
- Birthday Leave
- Career Progression
- Training and Certification support
- Laptop
- Flexible Work Arrangements
- Team bonding and gathering
Microsoft Partner with Specialisations unmatched in Region.
Microsoft Service Provider
Microsoft Cloud Service Provider (Direct)
Cisco Premier Partner
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More