Customer Relationship & Administration Officer
Location:
Bedok South / Jalan Lekar, Singapore
Salary:
$2,500 – $3,200 per month
Working Hours:
Monday to Friday, 8.30 am – 5.30 pm
Employment Type:
Full-Time, Permanent
Join Our Team!
At OneO2Plants, we bring greenery into workplaces and commercial spaces, creating healthier and more welcoming environments.
We are looking for a
Customer Relationship & Administration Officer
who is organised, proactive and customer-oriented to join our team.
Whether your strengths lie in customer service, relationship management or commercial administration, we welcome you to apply!
Key Responsibilities
Customer Relationship & Support
Handle customer enquiries, requests and complaints professionally.
Maintain positive customer relationships and ensure customer satisfaction.
Coordinate service requests with Operations and follow up on resolutions.
Commercial & Contract Administration
Prepare quotations, contracts and renewal documentation.
Monitor contract renewals and follow up on Purchase Orders (POs).
Maintain accurate customer and contract records.
General Administration & Coordination
Prepare and follow up on Permit to Work (PTW) applications.
Coordinate with internal departments on customer requirements.
Handle general administrative duties and documentation.
Your responsibilities will be assigned based on your experience, strengths and suitability.
Requirements
GCE 'A' Level, Diploma or equivalent.
1–3 years of experience in customer service, customer relations or administration preferred.
Good written and spoken English.
Proficient in Microsoft Office.
Organised, meticulous and able to multitask.
Good communication and interpersonal skills.
Positive attitude, responsible and willing to learn.
Experience in a B2B service environment is an advantage.
What We Offer
5-day work week
14 days of annual leave
Opportunities for learning and career development
Supportive and collaborative working environment
Interested to Join Us?
Apply now and be part of the OneO2Plants team!
OneO2Plants – Breathe Life Into Space
OneO2Plants PTE. LTD.
Established in 2008, OneO2Plants is a subsidiary of Far East Flora – an integrated floriculture firm with over 40 years of experience. We endeavor to bring life and freshness to the space of every business in Asia by making our extensive range of plants and pots available for rent in your office space.
With our wide variety of plants and European pot designs, OneO2Plants can provide the options and service level you require. We are able to provide plant rental for offices, restaurants, hotels, commercial buildings, shopping malls, and events. Our rapidly growing clientele in Singapore can attest to our quality service, enthusiasm and reliability. With renewable annual rental contracts, our plant nurturers will visit your premises every fortnightly to ensure that your plants stay healthy and fresh throughout the year.
Our other services also include plants for events, plants for purchase and floral arrangements. Whichever service you require, you can be assured that customer satisfaction is our number one priority.