Job Summary
Support marketing and business development operations by extracting and consolidating data, coordinating franchise agreements, managing documentation, and providing administrative assistance to drive business growth and operational efficiency.
Responsibilities & Duties
Marketing
Extract weekly store marketing data to analyze promotion effectiveness
Compile monthly data reports for Director Meetings to support strategic decisions
Consolidate monthly Google Reviews data to monitor customer feedback trends
Coordinate marketing activities with local stores (PLQ/AMK) to ensure alignment and execution
Manage landlord communications to maintain positive property relationships
Oversee POS materials and BYOD initiatives to support sales and customer engagement
Manage online platform presence including Grab and Food Panda to optimize digital marketing
Administer Google platforms to enhance online visibility and customer interaction
Coordinate Mystery Shopper programs and generate reports to assess service quality
Business Development
Prepare, issue, and administer franchise agreements by verifying store information and coordinating contract documentation
Process contract documents including printing, binding, delivery, collection, scanning, and filing to ensure compliance
Liaise with internal teams and franchisees to facilitate contract execution and document submission follow-ups
Collect, maintain, and organize business licenses, insurance certificates, and other required documents to ensure regulatory compliance
Update and maintain accurate store information and company records quarterly for operational accuracy
Provide general administrative support to the Business Development team to enhance workflow efficiency
Required competencies and certifications
Proficient in Microsoft Office, especially Microsoft Excel, to manage data and reporting tasks
Familiar with Google Business Profile Management and review tools to monitor and improve online presence
Strong organizational skills with attention to detail to manage multiple tasks independently
Clear communication abilities to coordinate effectively with internal teams and external partners
Preferred competencies and qualifications
Experience in administration, sales support, and the F&B industry to contribute relevant operational knowledge
Minimum Diploma in Marketing, Business Administration, or related fields to support marketing and business functions
Ability to commit to a fixed part-time schedule to meet operational needs
Other Information
Remuneration
Working Hours: min. 4 hours per day
Working Days: min. 4 days per week
Hourly rate from $15per hour
We, at Dining Innovation Group will create a new type of enterprise by adding "unprecedented value" and " innovative experience" to Japanese soul food like Yakiniku, Yakitori, Ramen, udon noodle、soba noodle,and expand them quickly in both Japan and the rest of the world.
In Japan, we shall continue to evolve Japanese dining-out culture to a higher dimension. Internationally, we shall appropriately introduce the virtue of Japan and its culture.
Through this, we can enhance people's lives all over the world through Japanese food culture. That's the Dining Innovation mission. We are operating over 500 outlets in Japan and around the world.