- Singapore
Full Time Customer Service Officer | 12 months Contract | Up to $3700! Jobs, Salary up to SGD 3,700 in RecruitFirst Pte Ltd - Maukerja
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Job Description
Responsibilities
Enjoy helping people and solving problems? Join a customer-focused Contact Centre team in an insurance company and gain exposure to the insurance industry while providing prompt assistance to customers and distribution partners!
Your Responsibilities
Handle customer enquiries and requests over the phone
Provide accurate information and timely assistance
Record customer interactions in the CRM system
Follow up on unresolved requests
Escalate complex issues for further support
Coordinate with internal teams
Complete requests within service timelines
Attend training sessions and team briefings
Support projects and other assigned duties
Requirements
GCE A-Levels or Diploma preferred
Relevant customer-service experience is advantageous
Good communication and interpersonal skills
Comfortable handling phone enquiries
Pleasant, cheerful and service-oriented
Meticulous and responsible
Able to work independently and within a team
Apply now with your updated résumé and availability!
Yieo Ming Chuan | R26163436
Associate Consultant
RecruitFirst Pte Ltd
EA License No: 13C6342
Your Responsibilities
Handle customer enquiries and requests over the phone
Provide accurate information and timely assistance
Record customer interactions in the CRM system
Follow up on unresolved requests
Escalate complex issues for further support
Coordinate with internal teams
Complete requests within service timelines
Attend training sessions and team briefings
Support projects and other assigned duties
Requirements
GCE A-Levels or Diploma preferred
Relevant customer-service experience is advantageous
Good communication and interpersonal skills
Comfortable handling phone enquiries
Pleasant, cheerful and service-oriented
Meticulous and responsible
Able to work independently and within a team
Apply now with your updated résumé and availability!
Yieo Ming Chuan | R26163436
Associate Consultant
RecruitFirst Pte Ltd
EA License No: 13C6342
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