- Malaysia
Working Location
Job Description
Responsibilities
Taco Bell Malaysia is looking for a hands-on, proactive and technically skilled IT Executive to support our restaurant operations!
This is an operations-focused IT role that requires frequent travel between outlets, on-site troubleshooting and the ability to respond promptly to technical issues to ensure smooth restaurant operations.
Base Location: Damansara Heights, Kuala Lumpur.
Position: IT Executive
Company: Taco Bell Malaysia (Takos Sdn. Bhd.)
Key Responsibilities:
- Provide on-site IT technical support across Taco Bell Malaysia outlets.
- Troubleshoot POS systems, network connectivity, hardware, software and other restaurant IT equipment.
- Respond promptly to urgent IT issues to minimise operational downtime.
- Travel between outlets for troubleshooting, maintenance and technical support.
- Perform preventive maintenance and routine IT system checks.
- Coordinate with external vendors for technical repairs and system-related issues.
- Support IT installation, setup and testing for new restaurant openings.
- Remain on standby for urgent troubleshooting and operational IT support when required.
Requirements:
- Diploma or Degree in Information Technology, Computer Science or a related field.Experience in IT technical support, field service or troubleshooting is preferred.
- Knowledge of POS systems, networking and hardware troubleshooting is an advantage.
- Able to work independently and resolve technical issues efficiently.
- Willing to travel frequently between restaurant outlets.
- Able to provide standby support during operational emergencies, including weekends or public holidays when required.
- Possess own transportation and a valid driving licence.
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