We are looking for a responsible, friendly and motivated Admin Assistant cum Marketing to join our team. This role combines daily administrative and front desk responsibilities with basic marketing, customer follow-up and appointment coordination.
Key Responsibilities
Administration & Front Desk
- Manage daily reception and front desk operations.
- Answer incoming calls, WhatsApp enquiries and customer enquiries.
- Handle appointments, patient registration and basic administrative tasks.
- Prepare documents, filing and data entry.
- Manage incoming/outgoing mail and courier arrangements.
- Monitor office supplies and maintain a neat reception area.
- Assist with daily centre operations and other administrative duties.
Marketing & Customer Engagement
- Follow up with enquiries and potential customers through WhatsApp and phone calls.
- Contact existing customers for follow-up and appointment arrangements.
- Promote physiotherapy services, packages and ongoing promotions.
- Assist in basic social media and marketing activities.
- Support marketing campaigns, events and promotional activities.
- Help generate new leads and convert enquiries into appointments.
Requirements
- Minimum SPM/Diploma in Business Administration, Marketing, Management or related field.
- Good communication and interpersonal skills.
- Comfortable communicating with customers through phone calls and WhatsApp.
- Basic computer skills, including Microsoft Office/Google Workspace.
- Positive attitude, responsible and willing to learn.
- Able to work independently and as part of a team.
- Previous experience in administration, customer service or marketing is an advantage.
Working Environment
- Friendly and supportive team.
- Opportunity to learn both administration and marketing.
- Career growth and promotion opportunities.
- Suitable for candidates who enjoy communicating with customers and working in a healthcare environment.
Pay: RM1,800.00 - RM2,300.00 per month
Work Location: In person