Full Time Content Quality Reviewer - English Speaker (Local Malaysian) Jobs, in ITCAN Pte Ltd Selangor - Maukerja

Location: Plaza 33, Petaling Jaya

Salary: RM3200/month + Allowence

Contract: 12 Months (Renewable)

Working Hours: 8:30 AM – 5:30 PM

Job Responsibilities:

• Review and evaluate online content based on established quality guidelines and company policies.
• Assess content for accuracy, relevance, quality, and compliance with applicable standards.
• Identify and flag inappropriate, misleading, or policy-violating content.
• Perform content classification, annotation, and data verification when required.
• Maintain a high level of accuracy and consistency when reviewing large volumes of content.
• Escalate complex or unclear cases to the appropriate team for further review.
• Meet daily productivity, quality, and KPI targets.
• Keep updated on changes to content policies, guidelines, and procedures.
• Handle sensitive or potentially disturbing content professionally and confidentially.