Full Time Sales - Operation Specialist Jobs, in Leaderonomics Selangor - Maukerja

Sales & Operations Specialist

Role Summary

We are looking for a Sales & Operations Specialist to support the growth and smooth execution of our business activities. This role combines sales, marketing, client engagement, and operational coordination, ensuring that opportunities are followed up effectively and programmes/projects are delivered smoothly.

The ideal candidate is proactive, organised, comfortable working independently, and able to manage multiple priorities while maintaining strong relationships with clients and internal stakeholders.

What Success in This Role Looks Like

Success in this position means consistently generating and following up on sales opportunities, supporting marketing initiatives, maintaining strong client relationships, and ensuring that operational activities are completed accurately and on time.

The role will contribute directly to business growth, customer satisfaction, and operational efficiency.

Responsibilities

• Identify and follow up on new sales opportunities through various channels, including calls, emails, networking, referrals, and marketing activities.
• Develop and maintain strong relationships with existing and prospective clients.
• Support the development and execution of sales and marketing activities to generate leads and business opportunities.
• Prepare proposals, quotations, presentations, and other sales-related materials when required.
• Follow up with prospects and clients throughout the sales process, from initial enquiry through to conversion.
• Coordinate with internal teams, trainers, partners, and clients to ensure smooth programme and project execution.
• Manage programme registrations, schedules, documentation, and other operational requirements.
• Maintain accurate records of leads, sales activities, client information, and project status.
• Monitor sales pipelines and provide regular updates on opportunities and progress.
• Assist in planning and coordinating events, programmes, meetings, and other business activities.
• Support post-sales activities, including client follow-up, feedback collection, and relationship management.
• Identify opportunities to improve sales processes, marketing activities, and operational workflows.
• Perform other sales, marketing, and operational responsibilities as required.

Qualifications & Requirements

• Diploma or Bachelor's Degree in Business, Marketing, Management, Communications, or a related field.
• At least 2–3 years of experience in sales, business development, marketing, operations, or a related role.
• Strong communication and interpersonal skills.
• Good written and verbal communication skills.
• Strong planning, coordination, and organisational abilities.
• Able to manage multiple tasks and priorities effectively.
• Comfortable working independently with minimal supervision.
• Proactive, self-motivated, and results-oriented.
• Good problem-solving and decision-making skills.
• Comfortable engaging with clients and building professional relationships.
• Proficiency in Microsoft Office / Google Workspace and familiarity with CRM or sales tools is an advantage.
• Willingness to learn and take ownership of assigned responsibilities.

Key Skills

Sales & Business Development | Client Relationship Management | Marketing Support | Operations & Coordination | Planning & Organisation | Communication | Problem Solving | Independent Working | Time Management