Full Time Supervisor (Softe Outlet Maybank 118) Jobs, Salary up to MYR 4,000 in Ilham Dining Concepts Federal Territory - Maukerja

Responsible for overseeing the day-to-day operations of the kiosk, including managing staff, ensuring excellent customer service, handling customer inquiries, maintaining a clean and safe environment, and assisting in inventory and ordering. The supervisor ensures the kiosk runs smoothly and adheres to company policies and procedures while creating a positive and welcoming atmosphere for customers.

Key Responsibilities:

• Supervise, train, and motivate staff to ensure high productivity and efficient workflow.
• Create work schedules, assign tasks, and monitor staff performance.
• Provide coaching and support to team members, offering feedback and resolving any performance issues.
• Ensure staff follow health and safety regulations and company policies.
• Ensure that customers receive prompt, friendly, and efficient service at all times.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Maintain a welcoming and friendly atmosphere in the kiosk.
• Oversee daily operations, including opening and closing procedures, and ensure the kiosk is clean, organized, and well-stocked.
• Monitor and maintain inventory levels for food, beverages, and supplies, and place orders when needed.
• Ensure food safety standards are met, including proper food storage and handling practices.
• Ensure compliance with local health and safety regulations (e.g., cleanliness, sanitation).
• Handle cash register, process payments, and maintain accurate sales records.
• Monitor daily sales and report any discrepancies to management.
• Ensure that the quality of food and beverages meets company standards.
• Perform regular quality checks on food and beverages and adjust processes if necessary to maintain consistency.

Benefits

Outpatient Medical Allowance (Panel Clinics) including optical & dental coverage

Group Hospitalisation & Surgical Insurance

Group Personal Accident Insurance

Free Staff Meal (once per workday)

20% Staff Dine-In Discount at any of IDC Foods outlets

Monthly Service Point Incentives Rewards

2 Off Days per Week

Overtime Pay Entitlement

Night Shift Travel Allowance Provided

Replacement Leave Entitlement for Public Holidays

Fast-paced career growth and promotion opportunities

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion

Work Location: In person