Full Time Events - Retail Sales Executive Jobs, Salary up to MYR 2,600 in Softsrve Resources Sdn. Bhd. Selangor - Maukerja

About the role

You are the commercial front of the business. Two things sit with you: every event enquiry that comes in, and the growth of our retail partner network. On the events side, you turn enquiries into confirmed bookings — responding fast, understanding what the client wants, proposing the right package, and closing. On the retail side, you find and open new freezer partners and outlets, and keep those relationships warm so they grow.

This is a role for someone who likes talking to people, enjoys the chase of turning a "maybe" into a "yes", and wants their income to reflect their results.

What you'll do:
Event sales (inbound)

• Respond to all incoming event enquiries — weddings, corporate, brand activations — promptly and professionally
• Understand the client's needs and propose the right station package, quantities, and add-ons
• Prepare quotations and proposals; follow up until the booking is confirmed or closed
• Hand confirmed events over to the operations team with a complete, accurate brief
• Upsell where it fits: additional flavours, station upgrades, extended service

Retail partner prospecting (outbound)

• Identify and shortlist potential retail partners — cafés, convenience outlets, grocers, co-working spaces, and similar freezer-door locations
• Reach out, pitch, and arrange meetings; present our product proposition
• Support negotiation of placement terms alongside management
• Onboard new partners and hand them to the operations team for stocking
• Maintain relationships with existing partners and grow their order volume

Pipeline & reporting

• Keep the CRM accurate: every enquiry, every lead, every follow-up date
• Report weekly on enquiries received, conversion rate, bookings value, and new partner pipeline
• Track lost enquiries and why, so we can improve the offer

What we're looking for:

Must have

• Confident communicator in Bahasa Malaysia and English, spoken and written
• Comfortable with phone, WhatsApp, and face-to-face selling
• Organised — you never lose an enquiry or forget a follow-up
• Self-motivated and results-driven; you want commission, not just a salary
• Own transport for partner meetings

Nice to have

• Experience in F&B sales, event sales, FMCG business development, or retail account management
• Existing network in weddings, events, or retail
• Comfortable with CRM tools and spreadsheets

The kind of person who does well here

• Persistent without being pushy — follows up until there's an answer
• Reads people well and adapts the pitch to who's in front of them
• Treats every enquiry like it matters, because it does
• Wants to be measured on outcomes

Pay: RM2,200.00 - RM2,600.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person