About the Role
This role is based at I Can Read and Oodles Math centre in Toa Payoh Central. We are looking for a warm, organised, and customer-focused Centre Manager to support the day-to-day operations of our learning centre. This role combines service excellence, centre operations, and enrolment support, working closely with the Director to create a welcoming and structured environment for children and their families.
Key Responsibilities
Customer Experience & Sales
Provide quality customer service through understanding parent needs and guiding them through our programmes
Handle walk-in, phone, and digital enquiries in a warm and professional manner
Support student enrolment by explaining programme offerings, booking assessments, and following up on leads
Monitor outstanding payments and follow up with parents where necessary
Centre Operations
Manage daily front desk and administrative tasks to ensure smooth operations
Maintain accuracy of the student management system (enrolments, assessments, withdrawals)
Oversee petty cash, inventory (stationery, student materials), and general centre upkeep
Ensure compliance with cleanliness and safety standards
Safeguard the wellbeing and safety of all students while on site
Support coordination of teacher schedules and class arrangements
Team & Reporting
Assist the Director with reporting student activity and operational data to HQ
Provide guidance and support to junior team members where needed
Escalate urgent or complex issues in a timely manner
What We’re Looking For
Min. 1–2 years of relevant experience in customer service, education, hospitality, or a similar customer-focused role
Strong communication skills, both spoken and written
Warm, proactive, and enjoys working with families and children
Comfortable with basic digital tools (Microsoft Office, CRM/ERP systems)
Able to multitask in a fast-paced environment with a calm and friendly approach
Working Hours
Wednesday to Friday: 1pm – 9pm
Saturday & Sunday: 9am – 6.30pm
(Monday & Tuesday off)
Perks & Benefits
Medical and dental benefits
Birthday leave
Staff discount on programmes
Performance-based incentives
I Can Read and Oodles Math Toa Payoh is a learning centre in the heart of Toa Payoh, bringing together English literacy and maths under one roof for children from the age of five through to secondary school. We are part of the I Can Read network, which has been helping children across Singapore become confident readers for over 25 years, alongside Oodles Math, which supports primary and secondary school students with maths in small classes. Our team works closely with parents, from the first free assessment to every step of their child’s progress, so each family feels known and looked after. We opened in October 2025, and the people who join us now will help shape the centre as it grows.