The incumbent reports to the Deputy Chief Operations Officer and is responsible for the direction, strategy, planning and delivery of Factory Operations, Product Development (PDI) and New Product Introduction (NPI). He / She supports the business unit owner and cross-functional teams in manufacturing plans, product and process development, engineering, innovation and commercialisation.
The role provides end-to-end leadership from product concept and development through industrialisation, production, scheduled delivery and market acceptance. He / She leads the respective Leaders / Line Managers / HODs across tobacco production, packaging, quality, PDI and NPI, ensuring safe, compliant, cost-effective and timely execution and a controlled transition of new products into stable volume production.
Responsibilities and Duties
- Responsible for all aspects of technical performance, quality performance and the manufacturing operations budget.
- Ensure that, as the company grows, manufacturing capabilities meet or exceed all industry and customer requirements for cost, quality, and responsiveness.
- Action-oriented and innovative in leading the Manufacturing operations and engineering function.
- Capable of driving change transformation and strategy execution to achieve specific business results.
- Skilled in manufacturing processes and Knowledgeable in Lean Manufacturing and Six Sigma process improvements.
- Direct the resolution of highly complex or unusual business problems, while applying advanced analytical thought and judgement.
- Develop plans for new areas of technology for the manufacturing functions to ensure and sustain leading edge capabilities as well as develop annual capital expenditure and expense budget.
- Evaluate the assignment of resources to meet the needs of the Production Facilities.
- Oversee manufacturing activities to ensure that the total effort is directed toward optimizing the quality and cost effectiveness to meet company goals and objectives.
- Keep abreast of industry technical changes and make recommendations for training of supervisor personnel. Utilize budgeted resources, including, but not limited to, manpower, equipment, and facilities for the purpose of reducing costs and improving efficiency.
- Ensure the plant is managed effectively in production scheduling, capacity planning, factory technical services, production operations including semi- finished goods and finish goods manufacturing
- Provide leadership to the factory teams; ensure right level of expertise and proper succession planning process aimed at smooth delivery of all department deliverance including managing and reporting of revenue and manufacturing budget besides design and management of all agreements.
- Lead the manufacturing team to deliver all key performance indices as per the set targets (Productivity, OTIF, wastages with a special focus on cost effectiveness)
- Manage direct/indirect cross functional/inter-company relationships improving and sustain the performance of manufacturing section in terms of productivity, quality, cost effective and deliverance.
- Drive continuous process improvement through the ability to recognize unnecessary complexities and process gaps, and proactively drive implementation of strategies to execute effective solutions
- Conduct routine checks on production to gauge, review, evaluate, propose, and execute effective and productive alternatives/solutions/scientific in-sights on improvement of productivity and processes etc.
- Advise timelines for all projects by proper documenting and maintaining records on progression stages, phases of projects and their timeline to completion and delivering of finished products
- Provide day-to-day operational advice to achieve key business objectives involving productivity and develop contingency plans for improvement.
- Responsible for delivery performance, response time, handle capacity planning in production factory with additional various/special projects and business as usual
- Provide strategic and operational leadership to the Product Development (PDI) and New Product Introduction (NPI) teams, aligning priorities, resources, budgets and capability plans with business objectives.
- Own the end-to-end PDI and NPI portfolio from product brief and feasibility through development, industrialisation, launch and transition to stable volume production.
- Establish and govern stage-gate plans, milestones, budgets, resource requirements, risks, issues and change control, with clear project-readiness reporting to Senior Management.
- Lead cross-functional collaboration with Commercial, Quality, Regulatory, Supply Chain, Procurement, Engineering and Manufacturing to translate customer and business requirements into manufacturable, compliant and cost-effective products.
- Oversee prototype builds, material and process trials, design-for-manufacture reviews, process validation and production-readiness assessments, ensuring risks are addressed before launch.
- Ensure complete transfer to operations, including approved specifications, bills of materials, routings and master data, SOPs / work instructions, control plans, test methods, training and release criteria.
- Drive post-launch stabilisation and corrective actions, tracking time-to-market, on-time launch, right-first-time output, trial success, yield, waste, quality performance and product cost against target.
- Build PDI and NPI team capability, clarify ownership and succession, and foster disciplined innovation, knowledge transfer and continuous improvement.
- Any other ad-hoc tasks by Senior Management (representative/owner of business unit)
Qualifications & Requirements (Education, Experience, Skills, Knowledge, Etc)
- Bachelor's Degree in Mechanical, Industrial, Electrical or Manufacturing Engineering, Supply Network, Planning or a related discipline, with at least 7 years of relevant industry experience spanning manufacturing operations and product / process development or NPI project management.
- Demonstrates a proven track record in manufacturing management, technical leadership, product and process development, industrialisation and new product introduction, with strong analytical and problem-solving abilities.
- Demonstrated experience leading cross-functional product-development and NPI projects using stage-gate governance, with strong project, risk and change-management disciplines.
- Working knowledge of design for manufacturability, FMEA, process validation, product specifications, bills of materials, routings / master data, control plans and production handover.
- Proficient in the use of MS Office (Word, Excel, PowerPoint)