Responsibilites:
Support the clinical team in advising clients on financial assistance schemes, ensuring timely updates for means testing reviews and subsidy renewals
Assist the clinical team with administrative processes to facilitate effective service delivery to clients and caregivers
Manage the onboarding of new clients, including scheduling and rescheduling of initial assessments, processing subsidy applications and responding to rehabilitation-related enquiries
Provide support in the initial assessment of client and caregiver needs, including basic case management under the guidance of a Case Manager or Social Worker
Enhance clients’ and caregivers’ ability to cope by coordinating and streamlining access to relevant community services
Provide clients and caregivers with appropriate information, guidance, and referral support
Conduct joint home visits with Case Managers, Social Workers or members of the multidisciplinary team when required
Support the planning and execution of events or projects related to client and caregiver support
Participate in case discussions with the clinical team
Prepare, consolidate and monitor monthly reports and relevant statistics
Ensure timely and accurate documentation in both digital systems and physical records
Perform any other duties as assigned by the reporting officer
Requirement:
Diploma or Advanced Diploma, preferably in a healthcare-related discipline
Minimum 1–2 years of relevant experience in the healthcare or social services sector
Compassionate and patient individual with a gentle disposition, strong empathy and active listening skills
Team player with strong interpersonal and communication abilities
Familiar with or able to quickly understand the healthcare and social services landscape
Demonstrates a positive attitude, adaptability and maturity in a dynamic work environment
Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at ************* for quicker respond. Alternatively, you may send your resume to ************* for better reach.
We regret that only shortlisted candidates will be notified.
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