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Applications closed on 26 Oct 2026.
Assistant Restaurant Manager (GSC Square One Shopping Mall, Batu Pahat)
Company Confidential
Posted 11 days ago • Closed 26 Oct 2026
Job Description
Requirements
- Positive attitude and passionate about collaborative teamwork and excellent interpersonal skills
- Excellent written and verbal communication skills
- Adaptable to change and able to pivot and find alternate solutions with demonstrated capability in meeting new challenges
- Good problem solving skills and able to navigate unexpected situations or conditions
- Critical observer and thinker who brings fresh perspective and offers intuitive solutions and ideas
- Demonstrated leadership skills in driving teamwork excellence and conflict resolution
- Candidate must possess at least a Professional Certificate / Advanced or Higher or Graduate Diploma / Degree or Advanced Degree
- Fluent in English and Bahasa Malaysia and optionally Mandarin
- Business-minded where applicable with entrepreneurship skill to ensure business success
- Have strong knowledge of applicable system automation and business solution software
Responsibilities
- Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
- Adhere to restaurant standards and service levels to increase sales and minimize costs including food / beverage / supply / utility and labour costs
- Responsible for ensuring that all financial (invoices / reporting) and personnel or payroll related administrative duties are completed accurately and on time in accordance with restaurant policies and procedures
- Enforce sanitary practices for food handling and general cleanliness and maintenance of kitchen and dining areas. Ensure compliance with operational standards and restaurant policies
- Maintain professional restaurant image including restaurant cleanliness / proper uniforms and appearance standards
- Estimate food and beverage needs and work with the outlet Chef for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste
- Estimate food needs and place orders with distributors and schedule the delivery of fresh food and supplies
- Ensure positive guest service in all areas. Respond to complaints and take all appropriate actions to turn dissatisfied guests into return guests
- Ensure that proper security procedures are in place to protect employees / guests and restaurant assets
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Manage shifts which include daily decision making / scheduling and planning while upholding standards / product quality and cleanliness
- Investigate and resolve complaints concerning food quality and service
- Provide direction to employees regarding operational and procedural issues
- Interview hourly employees and direct the hiring / supervision / development and when necessary termination of employees
- Conduct orientation and induction and oversee the training of new employees
- Develop employees by providing ongoing feedback and establishing performance expectations and by conducting performance reviews twice a year
- Maintain an accurate and up-to-date plan of restaurant staffing. Prepare schedules and ensure that the restaurant is staffed for all shifts
- Comfortable in serving alcohol
Benefits
- EPF
- SOCSO
- Medical claim included
- Annual and medical leave in accordance with the prevailing Labour Law