Full Time Patient Service Associate (Food Services) - Diploma - 2 Yrs Exp - Central Jobs, Salary up to SGD 1,000 in CAREERNEXUS PTE. LTD. Islandwide (Singapore) - Maukerja

Key Responsibilities

• Manage patients’ meal orders, meal delivery and tray collection.
• Coordinate with the kitchen, dietetics team and other departments to ensure accurate meal service.
• Follow all procedures and guidelines related to patient meal services.
• Provide friendly and professional customer service to patients in the wards.
• Attend to patients’ enquiries, complaints and feedback promptly.
• Ensure patients’ needs and concerns are properly addressed.
• Meet the department’s service and performance standards.
• Attend required training and assist in training new staff.
• Guide new staff on customer service procedures and the EMOS system.
• Perform other operational and administrative duties assigned by the supervisor or management.

Requirements

• Minimum diploma
• 2–5 years of relevant experience, preferably in customer service or the service industry.
• Good communication and interpersonal skills.
• Customer-focused and service-oriented.
• Able to work independently and as part of a team.

Interested applicants, please WhatsApp only to ************* and provide the following details:

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Commitment period:

Can work how many days per week:

Start Date:

We regret that only shortlisted candidates will be notified.

EA License Number: 23C1730