- Singapore
Full Time Senior Manager, Training - Learning Section, IT-T Jobs, in National Trades Union Congress (NTUC) - Maukerja
Senior Manager, Training - Learning Section, IT-T
National Trades Union Congress (NTUC)
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Job Description
Responsibilities
Who We Are.
Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
The Role
Senior Manager, Training & Learning Section, IT&T
Summary Of Role
The Industry Training and Transformation (IT&T) Department is part of NTUC’s Job Security Division (JSD) that supports companies in business and workforce transformation.
The Training & Learning Section (TLS) sits within the Development branch of IT&T and provides training and learning support for our Industry Training Officers (ITOs) as part of their professional development.
This role also focuses on developing learning solutions and extending relevant capability-building practices across JSD. JSD comprises of these entities IT&T, SME Partners, and Policy, Planning and Innovation. The role will work with JSD, e2i and NTUC Learning Hub to identify common capability needs, develop practical tools and learning solutions, and adapt relevant IT&T practices for wider use across JSD.
This role will report into the Deputy Director, Development branch, IT&T.
Key Responsibilities
Education & Experience
Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
The Role
Senior Manager, Training & Learning Section, IT&T
Summary Of Role
The Industry Training and Transformation (IT&T) Department is part of NTUC’s Job Security Division (JSD) that supports companies in business and workforce transformation.
The Training & Learning Section (TLS) sits within the Development branch of IT&T and provides training and learning support for our Industry Training Officers (ITOs) as part of their professional development.
This role also focuses on developing learning solutions and extending relevant capability-building practices across JSD. JSD comprises of these entities IT&T, SME Partners, and Policy, Planning and Innovation. The role will work with JSD, e2i and NTUC Learning Hub to identify common capability needs, develop practical tools and learning solutions, and adapt relevant IT&T practices for wider use across JSD.
This role will report into the Deputy Director, Development branch, IT&T.
Key Responsibilities
- Develop Learning Tools and Solutions
- Develop learning tools, templates and solutions, such as Training Needs Analysis, capability assessment tools and learning playbooks. These help to systematically identify capability gaps and address learning needs.
- Coordinate Capability Development Across JSD
- Work with JSD entities to identify common and emerging capability needs.
- Identify opportunities for shared learning programmes, resources and capability-building initiatives across JSD.
- Facilitate cross JSD entity learning and knowledge sharing.
- Scale Relevant IT&T Practices Across JSD
- Identify and adapt relevant IT&T practices for wider JSD application.
- Package approaches into practical tools and learning resources to support adoption across JSD.
- Work closely with the Master Consultant and Consultant in IT&T TLS to support IT&T department capability-building initiatives and related projects, while adapting relevant practices for wider JSD use.
Education & Experience
- At least 10 to 15 years of relevant experience in learning and development, capability building, organisational development, transformation or programme management.
- Experience developing learning frameworks, tools or capability-building programmes across multiple stakeholder groups.
- Experience in areas such as workforce transformation, AI/digital transformation or job redesign would be advantageous.
- Strong understanding of capability development, training needs analysis and learning design.
- Able to translate capability needs into practical tools, learning interventions and scalable solutions.
- Strong stakeholder engagement skills, with the ability to work effectively across different teams and entities. Strong programme management and coordination skills.
- Analytical, resourceful and able to work independently as well as collaboratively.
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