- Tun Razak Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450


Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
SPM and above
Fluent in Cantonese (spoken & written)
Good English for internal communication and documentation
Customer service experience is an added advantage
Good communication and interpersonal skills
Strong problem-solving skills
Responsible, customer-oriented, and willing to learn
Able to work well in a team environment
Responsibilities
Handle customer inquiries via phone, email, and chat in Cantonese.
Resolve customer complaints and issues professionally with a focus on customer satisfaction.
Assist customers with product information, services, and troubleshooting.
Update and maintain accurate customer records in the CRM system.
Escalate complex issues to internal teams and follow up for timely resolution.
Benefits
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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