Full Time Customer Service Assistant Jobs, Salary up to MYR 2,800 in Cardbiz Payment Services Sdn. Bhd. Selangor - Maukerja

•        SPM, Siji, Diploma / Degree in Any Field

•        Fresh candidates are welcome to apply.

•        Customer service or administrative experience is an advantage but not required.

•        Basic computer knowledge (Microsoft Office, email, etc.).

•        Good communication and interpersonal skills.

•        Responsible and able to follow instructions.

•        Organized and able to handle multiple requests.

•        Willing to learn and provide support to users.

•        Able to work in shift, weekend and public holiday.

•        Receive and respond to basic inquiries or requests from users.

•        Log and track issues or service requests in the helpdesk system.

•        Assist users with simple troubleshooting or guidance when necessary.

•        Escalate issues to the appropriate team when further support is required.

•        Follow up on open requests to ensure timely resolution.

•        Maintain proper records and documentation of requests.

•        Provide general administrative support to the helpdesk or support team.

• Work Life Balance, 5 working days per week!
• Positive, young and energetic team
• Medical, dental, and optical claims provided.
• Referral incentives for successful candidate recommendations.
• Career progression opportunities for high-performing employees.