- Upper Cross Street BLK 531a (Hong Lim Market and Food Centre) 531A Upp Cross St Singapore Singapore 051531
Full Time IT Helpdesk Support Jobs, Salary up to SGD 2,500 in ML Systems Integrator Pte Ltd Singapore - Maukerja
Posted
15 hours ago • Closing
7 Sep 2027
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Job Description
Requirements
Work in SG (Singaporean/PR)
Provide first-level technical support and troubleshooting for hardware, software, and network issues via phone, email, and in-person.
Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
Respond to and resolve user-reported incidents and service requests within established SLAs using a ticketing system.
Perform basic network troubleshooting, including connectivity issues and user account management.
Educate end-users on basic IT best practices and the use of company software and hardware.
Document all support activities, resolutions, and user issues in the ticketing system for knowledge base development.
Assist with the setup and configuration of new user accounts and equipment.
Collaborate with senior IT staff on more complex technical issues and projects.
Maintain an inventory of IT equipment and software licenses.
Proactively identify potential IT issues and suggest improvements to system performance and user experience.
Responsibilities
Work in SG (Singaporean/PR)
Provide first-level technical support and troubleshooting for hardware, software, and network issues via phone, email, and in-person.
Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
Respond to and resolve user-reported incidents and service requests within established SLAs using a ticketing system.
Perform basic network troubleshooting, including connectivity issues and user account management.
Educate end-users on basic IT best practices and the use of company software and hardware.
Document all support activities, resolutions, and user issues in the ticketing system for knowledge base development.
Assist with the setup and configuration of new user accounts and equipment.
Collaborate with senior IT staff on more complex technical issues and projects.
Maintain an inventory of IT equipment and software licenses.
Proactively identify potential IT issues and suggest improvements to system performance and user experience.
Benefits
- Annual Leave
- Medical Leave
- Health Insurance
- Compassionate Leave
- Company Trip
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