Full Time Manager, HR Transformation - Digitalisation Jobs, in Lagenda Properties Berhad Selangor - Maukerja

Job Purpose

To lead HR transformation and digitalisation by improving HR processes, implementing fit-for-purpose digital solutions, strengthening HR data and reporting, and improving efficiency and employee experience. The role works closely with Group HR, IT, business stakeholders and external vendors to deliver secure, practical and effective solutions.

Key Responsibilities

A. HR Digitalisation & Process Improvement

• Develop and maintain the HR digitalisation roadmap in line with Group HR and business priorities.
• Review HR processes and identify opportunities to simplify, standardise, digitise and automate work.
• Prepare business cases, proposals and cost-benefit assessments for management review.
• Identify suitable AI and emerging technology use cases, considering business value, risks and governance.

B. HR Systems & Implementation

• Coordinate the evaluation, selection, implementation, enhancement and integration of HRIS and other digital HR tools.
• Gather business requirements and work with HR, IT and vendors on system design, workflows, configuration and reporting.
• Coordinate data migration, system testing, user acceptance testing (UAT), go-live and post-implementation support.
• Manage system issues, enhancement requests, vendor deliverables and system documentation.

C. HR Data & Reporting

• Improve HR data accuracy, consistency, confidentiality and governance.
• Develop and enhance HR dashboards, reports and workforce metrics to support management decisions.
• Monitor system usage and process performance, and recommend improvements.

D. Project & Vendor Management

• Plan and monitor project scope, timelines, budgets, resources, risks and deliverables.
• Coordinate project teams across HR, IT, Finance, Legal, business users and external vendors, where relevant.
• Evaluate vendor proposals and monitor service quality, costs and agreed deliverables.
• Provide progress updates and escalate issues or risks when necessary.

E. Change Management & User Adoption

• Prepare communication and change management plans for new systems and processes.
• Coordinate user training, demonstrations, guides and stakeholder briefings.
• Gather user feedback, monitor adoption and recommend further improvements.

F. Governance & Stakeholder Management

• Ensure HR digital solutions comply with company policies, approval processes and applicable Malaysian requirements.
• Work with IT and relevant stakeholders to support data protection, system access controls, information security and audit requirements.
• Ensure AI-enabled tools have appropriate governance and human oversight.
• Act as the key liaison between Group HR, HR teams, IT, business users and vendors.
• Undertake other related duties as assigned by the Head, Group HR.

Job Requirements

A. Education & Experience

• Bachelor’s degree in Human Resource Management, Information Systems, Business Administration, Business IT, Project Management or a related discipline.
• Minimum 5 years of relevant experience in HR transformation, HRIS, HR technology, digital solutions, process improvement or related project delivery.
• Experience in HR system implementation or enhancement, requirements gathering, process mapping, UAT and change management.

B. Knowledge & Skills

• Good understanding of HR processes and ability to translate business needs into system requirements.
• Practical knowledge of HRIS, digital HR tools, workflow automation, system integration and reporting.
• Strong project management, analytical, problem-solving and process improvement skills.
• Proficiency in Microsoft Excel and PowerPoint; dashboard/reporting tool experience is an advantage.
• Understanding of data privacy, information security and HR data governance.
• Strong communication, stakeholder management, documentation and presentation skills.

C. Personal Attributes

• Analytical, digitally minded, proactive and solution-oriented.
• Strong ownership, accountability and follow-through.
• Collaborative, organised and able to manage multiple priorities.
• Maintains integrity and confidentiality when handling employee and business information.