Job Scope & Key Responsibilities
Order Management
: Handle end-to-end processing of customer orders, including issuing
Purchase Orders (PO)
,
Delivery Orders (DO)
, and
Invoices
.
Customer Liaison
: Respond to inquiries via phone and email regarding product pricing, availability, and promotional details.
Logistics Coordination
: Collaborate with the warehouse and shipping teams to schedule deliveries and ensure smooth order fulfillment.
Sales Support
: Assist the outdoor sales team by preparing quotations, cost estimates, and organizing sales documentation.
Data Administration
: Maintain accurate records of sales activities and customer databases in the ERP system.
After-Sales Service
: Manage customer feedback and returns, ensuring timely resolution and service recovery.
Requirements & Criteria
Education
: Minimum
GCE ‘N’ Level
or a
Diploma
in Business, Logistics, or a related field.
Experience
:
1–3 years
of experience in sales support, customer service, or administrative coordination is preferred.
Languages
: Proficiency in Language is required to communicate effectively with clients and partners.
Technical Skills
: Competent in
Microsoft Office (Excel/Word/outlook)
and experienced with data entry and billing systems.
MS Dynamic knowledge Advantages
Attributes
: Highly organized, detail-oriented, and able to work in a fast-paced team environment.
One of the Major FMCG Home Grown SME
Since 1989
Servicing all Retailers, Hotels, Ship Chandlers, Wholesalers