Full Time Admin Jobs, Salary up to MYR 3,500 in Bafang International Travel WP Kuala Lumpur - Maukerja

Minimum Diploma qualification in any field.

1-2 years of proven experience in an administrative role, preferably within the travel or tourism industry.

Excellent customer service skills with a friendly and professional demeanor.

Proficiency in travel coordination, including booking flights, accommodations, and tours.

Strong communication skills, both written and verbal, in English and Mandarin.

Ability to manage multiple tasks efficiently and maintain organized records.

Familiarity with office software such as Microsoft Office Suite (Word, Excel, Outlook).

A proactive approach to problem-solving and a willingness to assist colleagues and clients.

Understanding of the Malaysian travel market is a plus.

Ability to work effectively in a fast-paced, team-oriented environment.

Provide comprehensive administrative support to the travel agency, including managing correspondence, scheduling appointments, and maintaining organized filing systems.

Assist clients with travel inquiries, bookings, and reservations, ensuring a high level of customer service and attention to detail.

Coordinate travel arrangements for clients, including flights, accommodations, tours, and transportation, liaising with suppliers and partners to confirm details.

Handle customer service inquiries and resolve issues promptly and professionally, acting as a first point of contact for clients.

Manage and update client databases and travel records accurately, ensuring all information is current and accessible.

Process payments, invoices, and other financial documentation related to travel bookings, maintaining financial records.

Communicate effectively with clients, colleagues, and external partners in both English and Mandarin to facilitate smooth travel operations.

Assist in the preparation of travel itineraries, visa applications, and other travel-related documentation.

Contribute to the smooth day-to-day operations of the office, including managing office supplies and ensuring a tidy workspace.