- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Providing the desired standards of service delivery to patrons including greeting customers and escorting them till the tables, informing customers about the wait time, monitoring seating, monitoring the work of host/hostess, training employees, accepting reservations made through phone calls, and greeting customers upon departure.
· Greeting, welcoming and seating guests in courteous and friendly manner
· Use visual cues to seat guests in either the bar or dining area depending on their preference
· Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming Guests if appropriate
· To be thoroughly informed and updated on menu information including on-going promotions
· Abide to the procedural flow for food ordering, collection and service
· Assist in service when necessary
· Suggest food and beverages to the guest and also try to upsell
· Manage Front of House when other Restaurant Manager or Assistant Manager are unavailable.
· Communicated with Kitchen for Daily Briefing, including Guest allergies, special requests, and wait times.
· Observant to guests’ needs throughout dining experience to ensure they receive high quality service
Job Type: Full-time
Pay: RM2,800.00 - RM3,000.00 per month
Benefits:
Work Location: In person
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